We are here to help you get the most out of your patient portal. Whether you are looking for step-by-step instructions or need technical assistance, you will get the support you need.
Pardon our dust: Know where to go
[1.0.2.B]While we move to a unified patient portal, MyEndeavor, get to the right place in a couple of clicks.
Browse help topics
Find fast, step-by-step answers to the most common MyEndeavor questions by selecting a topic below.
Learn how to create an account, reset your password, download the mobile app and update your communication preferences.
Learn what's changed with your previous patient portal, what information you can still access and how to use MyEndeavor moving forward.
Learn how to download the MyEndeavor app, what happened to your previous patient portal app and troubleshoot mobile app issues.
Understand the different proxy access levels, learn how to manage permissions and download proxy request forms for children or adults.
Learn how to view your clinical notes, share your records with outside providers, review processing times for lab results and request medication refills.
Find instructions on how to schedule, reschedule or cancel an appointment. Learn how to save time using eCheck-in and digital arrival.
Learn how to start an Immediate Care video visit, join a scheduled video visit, test your device and troubleshoot connection issues.
Learn how to communicate with your providers, review expected response times and understand the billing rules for medical messages.
Understand how billing statements are processed, see how to grant billing access to a loved one and pay your bills securely.
Contact support
Need help from MyEndeavor Support? Call or send us a secure message using the options below. If you forgot your username or password, you can recover your account online.
For technical help, password resets or account navigation issues, call MyEndeavor Support directly.
Monday-Friday: 7 am-5 pm
Saturday: 8 am-4 pm
If you prefer not to call, you can securely send a message to MyEndeavor Support for non-urgent technical questions.
You can expect an initial response within 1–2 business days.
MyEndeavor, our new patient portal
MyEndeavor is now the patient portal for all Endeavor Health patients, bringing your health information and care tools together in one place.
If you previously used one of the patient portals below, learn what changed and how to access your information.
