2650 Ridge Ave.
Evanston, IL 60201
2650 Ridge Ave., Evanston, IL 60201

Hours

General visiting hours
Daily: 8:30 a.m.-8 p.m.


Emergency Department
Open 24 hours a day  / 7 days a week


Additional hours

Planning your visit

Evanston Hospital has a large parking garage which is a PAY ON FOOT facility—with no cashiers at the garage exit. Patients and visitors can park at established rates. In accordance with the City of Evanston Noise Ordinance (Section 9-5-23A), activated vehicle burglar alarms are strictly prohibited on the grounds of Evanston Hospital.

Paying for parking

Parking pay stations are located in the Northwestern, Michigan and Notre Dame lobbies of the parking garage. For more information call 847.570.2120.

To PAY ON FOOT patients and visitors should do the following:

  • When exiting your vehicle you will need to take your ticket with you.
  • Before returning to your car, pay for parking at one of the convenient pay stations located in a garage elevator lobby.
  • When you leave the parking garage, you will need your paid ticket as an exit pass.
  • Credit cards and cash are accepted at pay stations. Credit cards are accepted only at exits.
  • Discount stickers will no longer be used. A discount “chaser ticket” (color ticket) will be used. The chaser ticket will be inserted after the parking ticket (white ticket) and will provide the discount and final rate.

Parking rates

  • 0-30 minutes: Free 
  • 30 minutes-6 hours: $4 
  • 6 hours+: $20 

Note: All patients and visitors are eligible for the $4 rate no matter how long they are in the garage.

Parking discounts 

For any parking discount requests, please speak with a concierge at the main lobby desk or call (847) 570-1536.

Valet parking

Valet parking is available for an $8 charge and is located at the main entrance.

Handicapped parking

Handicapped parking is available near the entrance. To better help with handicapped patients/visitors valet parking is available for a fee at the main entrance.

The outpatient pharmacy provides service to our patients and our employees. For convenient pick-up of your prescription medications, visit the outpatient pharmacy, adjacent to the Main Entrance Atrium. The pharmacy accepts most insurance plans, including Medicare Part D and offers personalized service and a variety of over-the-counter products and vitamins. The outpatient pharmacy is open from 9 a.m.-6 p.m. Monday through Friday and from 9 a.m.-3 p.m. on Saturday. Discover, Mastercard and Visa are accepted.

For more information, please contact the Evanston Hospital outpatient pharmacy at (847) 570-2210.
 

Atrium Market Cafe

The Atrium Market Cafe offers a variety of specialty pastas, pizzas, soups, salads and desserts in an elegant Southern Italian setting.  The cafe is located north of the Main Entrance Atrium, just past the escalator, and is open from 6 a.m.-4 p.m. Monday through Friday, and re-opens from 2-4 a.m. Monday through Friday.

Dining room

The employee/visitor dining room is located on the lower level, and is open daily from 6:30 a.m.- 7 p.m.

Vending area

The vending area, open 24 hours a day, is located near the employee/visitor dining room.

Wireless internet (Wi-Fi)

Free wireless internet access is available to patients and visitors throughout our hospital.

To connect, open a web browser from your personal device and select “NorthShore Guest WiFi” from the list of available networks. A NorthShore welcome page will appear. Once the Terms of Service agreement is reviewed and accepted you will be connected to the internet. 

As with all other forms of wireless communication, the signal is not secure and can be received by anyone within broadcast range. A wireless internet session must be encrypted to be made secure.

Business center

We recognize that visitors to the hospital sometimes can spend time waiting. Visitors are encouraged to use our business center overlooking the Main Entrance Atrium. To get there, take Elevator B or the escalator to the first floor. Plug your laptop computer into one of our data ports for internet access free of charge or use your own fax equipment to send and receive faxes. Use of mobile phones is not permitted within the hospital.

Our clinically trained, board-certified chaplains from the Spiritual Care and Support Department offer support to engage the spiritual dimension of people (their beliefs, faith, culture, values and religious practices) to foster healing, growth and wellbeing.  When faced with times of stress, illness and crisis, people often draw closer to their spirituality. Support from a chaplain can play a major role in the healing process and can help patients and their loved ones through challenges associated with illness or injury. Our chaplains offer support that is respectful of each patient’s spirituality, religious beliefs, privacy and dignity.

To reach a chaplain or to request spiritual care and support services at Evanston Hospital, please call (847) 570-2330. The chaplain is available 24 hours a day, 7 days a week.
 

As patients and families you have the right to have effective communication regarding your care and treatment in a language and communication device that you understand.

In-person language interpreters and sign language interpreters are provided free of charge for patients with limited English proficiency and those who are hearing impaired. Phone-based language interpretation is available for all languages, as well as telecommunication devices for the hearing/sight impaired.

Please ask your nurse or caregiver to arrange for assistive communication services/aids should you need medical care at Evanston Hospital.
 

Awards & recognition

Badge Best Hospitals US News Specialty Diabetes 2024-2025
U.S. News & World Report

NorthShore hospitals nationally ranked for Diabetes & Endocrinology in 2024-25 by U.S. World News Report.

Badge Best Hospitals US News Specialty Gynecology 2024-2025
U.S. News & World Report

NorthShore hospitals nationally ranked for Obstetrics & Gynecology in 2024-25 by U.S. World News Report.

Badge Best Hospitals US News Specialty Orthopaedics 2024-2025
U.S. News & World Report

NorthShore hospitals nationally ranked for Orthopedics in 2024-25 by U.S. World News Report.
 

Badge Best Hospitals US News Specialty Urology 2024-2025
U.S. News & World Report

NorthShore hospitals nationally ranked for Urology in 2024-25 by U.S. World News Report.

Phone directory

Additional hours

8:30 a.m.-8:00 p.m. daily. Only two visitors at a time. Visitors must be at least 12 years old. Visitors will follow established ICU safety guidelines. Exceptions to these hours will be made based on the patients' condition.

8:30 a.m.-8:00 p.m. daily. Only two visitors at a time.

Visiting hours for visitors other than parents are 11:00 a.m.-8:00 p.m. Also see “Pediatrics” under “Women’s Hospital” below.

11:00 a.m.-7:30 p.m. daily. One visitor daily for 30 minutes. Visits must be scheduled with the unit.

  • Antepartum (before labor and delivery) 
    8:30 a.m.-8:00 p.m. daily. Support person (overnight privileges). 2 visitors per day (not including support person) during visiting hours. Children under 12 may visit antepartum patients during sibling visitation from 4-6 p.m.
  • Labor and delivery
    8:30 a.m.-8:00 p.m. daily. Support person (24 hour overnight privileges). 1 designated visitor & 1 doula that meets criteria (does not count as a visitor). No children under the age of 18.
  • Mother and baby
    8:30 a.m.-8:00 p.m. daily. Support person 24 hours a day (overnight privileges, not counted as a visitor). 2 additional visitors at a time during visiting hours. Visitors must be >12 years of age. Sibling visitation time (for those under 12 years of age) is from 4-6 p.m. and limited to siblings of the same household. Siblings must pass a health screen and come with a designated adult supervisor who is not the patient.
  • Pediatrics
    8:30 a.m.-8:00 p.m. daily. Parents/guardians can visit 24 hours a day. 2 additional visitors during visiting hours. 2 visitors at the bedside at a time during visiting hours. No children under the age of 18.
  • Infant Special Care Unit
    24 hours a day. No visitors under 18 years of age. Parents only with one per bedside at a time. Able to visit 24 hours per day except at shift change.