Northwest Community Hospital

[{"id":1809661272,"surveyKey":"10794993049","source":"PG Survey- MD","mentionTime":"2026-02-26T05:00:00Z","wordCount":11,"comment":"My provider listened to my concerns and addressed them very well","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809661190,"surveyKey":"10794992602","source":"PG Survey- MD","mentionTime":"2026-02-26T05:00:00Z","wordCount":24,"comment":"She did a good job assessing my general health and GI health condition. It was very convenient to get a late Saturday morning appointment.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1809662434,"surveyKey":"10725150899","source":"PG Survey- MD","mentionTime":"2026-02-23T05:00:00Z","wordCount":4,"comment":"Helpful professional kind staff","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809666089,"surveyKey":"10731475079","source":"PG Survey- MD","mentionTime":"2026-02-14T05:00:00Z","wordCount":15,"comment":"The PA Rosa Romo was fantastic! She listened well, gave options and explained things well.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809666415,"surveyKey":"10731477456","source":"PG Survey- MD","mentionTime":"2026-02-13T05:00:00Z","wordCount":17,"comment":"My appointment began on time. I waited less than 5 minutes. The staff was professional and kind.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809669687,"surveyKey":"10650080679","source":"PG Survey- MD","mentionTime":"2026-02-04T05:00:00Z","wordCount":4,"comment":"Very professional & kind","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792310312,"surveyKey":"10593977104","source":"PG Survey- MD","mentionTime":"2026-01-28T05:00:00Z","wordCount":10,"comment":"Staff very good in caring for my situation. Very pleased.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792310011,"surveyKey":"10615114718","source":"PG Survey- MD","mentionTime":"2026-01-27T05:00:00Z","wordCount":7,"comment":"She is so welcoming and very helpful","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792309560,"surveyKey":"10603752592","source":"PG Survey- MD","mentionTime":"2026-01-25T05:00:00Z","wordCount":11,"comment":"Rosa the NP was very caring and addressed all my symptoms.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792307816,"surveyKey":"10523207555","source":"PG Survey- MD","mentionTime":"2026-01-20T05:00:00Z","wordCount":10,"comment":"She was extremely helpful and took good care of mr","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792307321,"surveyKey":"10544202501","source":"PG Survey- MD","mentionTime":"2026-01-18T05:00:00Z","wordCount":27,"comment":"Rosa Romo is amazing. Always takes time with any concerns. When I visit her I know I am in good hands and will be taken care of.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792305332,"surveyKey":"10523205576","source":"PG Survey- MD","mentionTime":"2026-01-12T05:00:00Z","wordCount":8,"comment":"I found Rosa to be thorough and professional.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792304811,"surveyKey":"10514274643","source":"PG Survey- MD","mentionTime":"2026-01-10T05:00:00Z","wordCount":16,"comment":"I would give a rating of excellent if I could have been able to select excellent.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792304807,"surveyKey":"10509163527","source":"PG Survey- MD","mentionTime":"2026-01-10T05:00:00Z","wordCount":6,"comment":"Dr Colby so kind and understanding","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792304766,"surveyKey":"10514271453","source":"PG Survey- MD","mentionTime":"2026-01-10T05:00:00Z","wordCount":5,"comment":"Loved rosa friendly knowledgeable helpful","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792304070,"surveyKey":"10467092371","source":"PG Survey- MD","mentionTime":"2026-01-08T05:00:00Z","wordCount":13,"comment":"Have always been pleased with the service I receive at this Care Provider.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303325,"surveyKey":"10483194640","source":"PG Survey- MD","mentionTime":"2026-01-05T05:00:00Z","wordCount":9,"comment":"Rosa R NP--very understanding, quick exam, appropriate prescription given.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768118663,"surveyKey":"10443399293","source":"PG Survey- MD","mentionTime":"2025-12-27T05:00:00Z","wordCount":2,"comment":"Very helpful","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768119714,"surveyKey":"10363446262","source":"PG Survey- MD","mentionTime":"2025-12-20T05:00:00Z","wordCount":12,"comment":"Very good service. Was prescribed medicine which worked well on reducing symptons","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768121065,"surveyKey":"10330830835","source":"PG Survey- MD","mentionTime":"2025-12-15T05:00:00Z","wordCount":15,"comment":"Rosa is very attentive and actually cares about your wellness. I recommend her to anyone.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768121503,"surveyKey":"10363446001","source":"PG Survey- MD","mentionTime":"2025-12-13T05:00:00Z","wordCount":24,"comment":"My doctor was all booked; Rosa was the next best! She addressed my concerns and prescribed what I needed to recover. Would highly recommend.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768121804,"surveyKey":"10357406848","source":"PG Survey- MD","mentionTime":"2025-12-12T05:00:00Z","wordCount":57,"comment":"Rosa is excellent!! She was kind, charming, funny and really gave me a sense of comfort care and how she takes pride in her work. I've already recommend this office to my husband and friend. Thanks again for your help and open mindedness, Rosa! I'm very lucky to have you overseeing my care with Dr. [...]!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768122253,"surveyKey":"10330828832","source":"PG Survey- MD","mentionTime":"2025-12-10T05:00:00Z","wordCount":6,"comment":"Rosa was extremely caring and helpful!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768123089,"surveyKey":"10314140390","source":"PG Survey- MD","mentionTime":"2025-12-06T05:00:00Z","wordCount":1,"comment":"Excellent","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768123381,"surveyKey":"10314144788","source":"PG Survey- MD","mentionTime":"2025-12-05T05:00:00Z","wordCount":16,"comment":"I loved having pa rosa. She made me feel at ease during my first anal exam.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}}]

[{"id":1809662522,"surveyKey":"10792512665","source":"PG Survey- MD","mentionTime":"2026-02-23T05:00:00Z","wordCount":15,"comment":"Dr. Chen clearly explained treatment options and asked several times if I had any questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792309761,"surveyKey":"10608419331","source":"PG Survey- MD","mentionTime":"2026-01-26T05:00:00Z","wordCount":6,"comment":"100% would recommend the whole practice.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792309765,"surveyKey":"10608423053","source":"PG Survey- MD","mentionTime":"2026-01-26T05:00:00Z","wordCount":1,"comment":"Happy","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792309503,"surveyKey":"10603752892","source":"PG Survey- MD","mentionTime":"2026-01-25T05:00:00Z","wordCount":21,"comment":"Victor Chen was very knowledgeable and reassuring. He explained everything to me so I understood my health ailment. Highly recommend him.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303191,"surveyKey":"10467088171","source":"PG Survey- MD","mentionTime":"2026-01-04T05:00:00Z","wordCount":9,"comment":"Dr. Chen was super professional and so very considerate.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303015,"surveyKey":"10475785904","source":"PG Survey- MD","mentionTime":"2026-01-03T05:00:00Z","wordCount":9,"comment":"Everyone was very kind and professional in their business","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118117,"surveyKey":"10439328068","source":"PG Survey- MD","mentionTime":"2025-12-31T05:00:00Z","wordCount":32,"comment":"Dr Victor Chen is always great to work with, he is an excellent doctor. His bedside manner, how willing he is to answer every question you have thoroughly and effectively is refreshing","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118646,"surveyKey":"10415413674","source":"PG Survey- MD","mentionTime":"2025-12-28T05:00:00Z","wordCount":6,"comment":"I have always gotten wonderful care","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768119380,"surveyKey":"10415412796","source":"PG Survey- MD","mentionTime":"2025-12-22T05:00:00Z","wordCount":4,"comment":"Very thorough, kind, understanding","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768122369,"surveyKey":"10330832264","source":"PG Survey- MD","mentionTime":"2025-12-10T05:00:00Z","wordCount":10,"comment":"Excellent communication and bed side manner for Dr and staff","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768122788,"surveyKey":"10330831399","source":"PG Survey- MD","mentionTime":"2025-12-08T05:00:00Z","wordCount":19,"comment":"Very professional, I was fully informed about procedure, step by step. Very kind nurses: [...] and [...].","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768123510,"surveyKey":"10314139141","source":"PG Survey- MD","mentionTime":"2025-12-05T05:00:00Z","wordCount":34,"comment":"This was a first time visit to Dr. Chen. I immediately liked him and felt comfortable throughout the appointment. He was friendly, professional, patient, and a good listener. He was right on time, too.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768123511,"surveyKey":"10314147342","source":"PG Survey- MD","mentionTime":"2025-12-05T05:00:00Z","wordCount":5,"comment":"Staff were phenomenal can't complain!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768123518,"surveyKey":"10314139819","source":"PG Survey- MD","mentionTime":"2025-12-05T05:00:00Z","wordCount":13,"comment":"Dr Chen was very good. I'm glad he is now on the staff.","ratings":[]}]

[{"id":1792307868,"surveyKey":"10568668457","source":"PG Survey- MD","mentionTime":"2026-01-20T05:00:00Z","wordCount":5,"comment":"Very friendly, efficient and kind","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768122508,"surveyKey":"10330832036","source":"PG Survey- MD","mentionTime":"2025-12-09T05:00:00Z","wordCount":2,"comment":"Very thorough","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}}]