Our commitment to your safety

At Endeavor Health, we know that when you or a loved one comes to us for care, you're trusting us with your health and wellbeing. Our goal is to ensure that no patient experiences any preventable harm while in our care. Every doctor, nurse and care team member works together to provide safe, high-quality care and prevent harm. We are committed to continually reviewing our results, improving our practices and finding new ways to make your care safer.

National recognition and quality ratings

Independent organizations help us measure the quality and safety of our care. Their ratings and recognition programs also give you information to help make decisions about your health.

The Joint Commission

Our hospitals participate in independent evaluations by The Joint Commission to help us meet national standards for safe, high-quality care.

Visit The Joint Commission

The Leapfrog Group

Our hospitals consistently earn high grades from The Leapfrog Group, a national nonprofit that evaluates hospital patient safety.

View our hospital safety grades

Magnet Recognition Program

Our nursing teams have earned Magnet recognition, one of the highest honors for nursing excellence and high-quality patient care.

Find our Magnet-recognized hospitals

Medicare Hospital Compare

See how our hospitals perform on measures of quality, safety and patient experience using Medicare's public hospital comparison tool.

Compare hospital quality ratings

Partnering with you in your care

You and your loved ones are important members of your care team. We encourage you to ask questions, share your concerns and help us improve the care we provide.

Our Patient and Family Advisory Council (PFAC) brings patients and family members together to help improve care across Endeavor Health. Council members share their experiences and ideas to help shape patient education materials, services and changes that affect patients and families.

Interested in getting involved? Send us an email to learn more about joining the council. Include your name, contact information and the Endeavor Health hospital or service you use.

Email: megan.sulich2@endeavorhealth.org

Your feedback helps us understand what's working well and where we can improve. Our Patient Experience and Advocacy team is here to listen to your compliments, concerns and feedback about the care you or a loved one received. The team can also help address concerns and work with others at Endeavor Health to find solutions.

Share your feedback

Your voice is an important part of keeping you safe. We want to understand what matters most to you and make sure you feel informed about your care. Ask questions about why a medicine or test is needed, talk with your care team about your treatment plan and speak up if something doesn't feel right. Your questions and concerns help us provide care that meets your needs.

How we measure quality & safety

We track important measures to understand how well we care for patients and where we can improve. These measures help us focus on what matters most to your health and safety.

Patient safety

We actively prevent accidental injuries, complications, and falls so you can heal in a safe and secure environment.

Preventing infections

We follow safety practices to help prevent infections after surgery and during hospital stays.

Treatment outcomes

We track patient recovery, serious complications and survival rates to help improve our care.

Care for mothers and babies

We measure the quality and safety of care during pregnancy, childbirth and recovery.

Going home safely

We help you prepare to leave the hospital with the medicines, follow-up care and support you need.

Patient experience

We listen to patient feedback and track how well we communicate, coordinate care and treat patients with respect.

Preventing falls during your hospital stay

Preventing falls is an important part of keeping you safe during your hospital stay. Falls can cause injuries that delay your recovery.

Our care teams take steps to reduce your risk of falling so you can heal and return home safely. You and your loved ones play an important role in preventing falls, too.

How we help prevent falls

Check your risk of falling when you're admitted.
Keep your call button and personal items within reach.
Use bed alarms when needed.
Provide equipment to help you move safely.

How you can help

Tell your care team if you've fallen or nearly fallen before.
Use your call button and wait for help before getting out of bed.
Wear the non-slip socks or footwear provided.
Tell your nurse if you feel dizzy, weak or unsteady.
Use walkers, canes or handrails as directed by your care team.

How we're doing at preventing falls

We track falls that result in injury to help us measure and improve patient safety. We measure the number of falls with injury for every 1,000 days patients spend in our hospitals combined. A lower rate means fewer falls with injury.

Our results show that Endeavor Health's rate is lower than the national benchmark.

Endeavor Health: 0.53 falls with injury per 1,000 patient days
National benchmark: 0.60 falls with injury per 1,000 patient days

Data source: Endeavor Health internal safety reporting for the period January–December 2025, compared with the most recently available national benchmark from the National Database of Nursing Quality Indicators (NDNQI).