NorthShoreConnect is now MyEndeavor

You can access your account from your desktop computer or mobile device:

• Online: Access the portal through your web browser at my.endeavorhealth.org.
• Mobile app: Log in directly through the MyEndeavor app on your smartphone or tablet.

Forgot your login information?

If you cannot remember your username or password, you can recover your account online.

Your login information did not change. Continue to use your same username and password you used for NorthShoreConnect.

Learn how to move from the NorthShoreConnect app and start using the new MyEndeavor app.

Get started

While your secure patient portal remains the same, you will notice an easy-to-use layout when you log in. This new design is optimized to help you find your test results, message your care team and manage your appointments much faster on any device.

Your scheduling options have expanded. You can search, schedule and manage appointments with providers and services across all Endeavor Health locations.

We made it easier to connect with your care team. You can now send messages to a wider range of clinicians you have previously met with, including dietitians, midwives, social workers and more.

When you send a message, you will also notice the subject options have been updated and simplified. This makes it easier to select the right topic and ensures your question reaches the correct care team member faster.

MyEndeavor lets you either share your records or gain access to another patient’s records though Family and Friends Access (also known as “proxy access”). This feature lets you choose from two main levels access — full access and limited access.

Note: Parents or legal guardians of adolescents ages 12–17 must submit an Adolescent Proxy Access Form for MyEndeavor to gain full access, including the ability to view their child’s test results and upcoming appointments.

Learn how to get Friends & Family Access for adolescents ages 12–17
 

Your proxy access may be updated to a new access level.

To review your access level:

• Log in to MyEndeavor.
• Open the main menu, scroll to the Sharing section and select Sharing Hub.
• Select Manage friends and family access.

To learn more about access levels or request a change, visit our Friends and Family Access page.

If you are planning to deliver your baby at an Endeavor Health hospital, you can securely pre-register for your admission directly through your account. Completing these steps in advance can help save you time on the day of your arrival.

Pre-registering in MyEndeavor:

• Share your details: Provide your estimated due date, select your delivery location and update your personal and insurance information.
• Complete forms in advance: Review and sign required admission forms securely from home.

To pre-register for your delivery:

• Log in to MyEndeavor.
• Open the main menu, scroll to the Find Care section and select Register for My Delivery.

Proxy access changes when your child turns 12

When your child turns 12, your patient portal proxy access automatically transitions to a limited view to protect their privacy. You can still help manage their care, but some information, including test results and upcoming appointments, remains private unless you and your adolescent child choose to set up full proxy access.

To receive full access, you and your adolescent must complete an Adolescent Proxy Access Form.

If you had full access through NorthShoreConnect

When adolescent accounts moved from NorthShoreConnect to MyEndeavor, all parent/guardian access for adolescents ages 12–17 was reset to limited access. This change is part of new, standardized security standards for protecting adolescent privacy across Endeavor Health.

Even if you previously had full access through NorthShoreConnect, you will no longer be able to view your adolescent’s test results or upcoming appointments. To restore full access in MyEndeavor, you must submit a new Adolescent Proxy Access Form. The form must be signed by both the parent or legal guardian and the adolescent.

Learn how to get Friends & Family Access for adolescents ages 12–17

To give you a clearer picture of your health, most test results, diagnoses and clinical notes will be shared with you on MyEndeavor by default.

Your test results are typically released to you through the patient portal as soon as they are available. If you prefer to review your results with your provider before seeing them online, you can adjust your MyEndeavor settings to delay all your test results for 4 days.

Note: As permitted by Illinois law, certain highly sensitive results are always held until your provider can discuss them with you directly.

To learn more about when your lab results are released or how to adjust your result publication settings, visit our medical records, prescriptions & test results page. 

Our billing changed to give you a more transparent experience. Previously, some families received combined household statements. Going forward, each adult patient will have their own billing account and statement.

This means you may receive separate statements where you currently receive one:

• Patients aged 18 and older will receive their own individual billing statement.
• If you are the designated guarantor for one or more children under age 18, you will receive one billing statement that includes both your care and the care of your minor children.

If you need to manage or pay bills for a spouse, adult child, dependent or other adult, they can invite you to access their billing information by setting up an authorized billing user.

To learn more about setting up an authorized billing user, visit our billing and payments page.

Your billing statement may separate charges into two categories based on the type of care you received. You may see both categories on your statement for the same visit because they cover different parts of your care:

• Hospital accounts: Charges related to facility services, such as room charges, nursing care, medications and medical supplies.
• Professional accounts: Charges from physicians or other healthcare professionals for their services, such as office visits, consultations and provider expertise.

To learn more about your statements, visit our billing and payments page.

A guarantor is the person financially responsible for paying the medical bills on an account. For example, if you are a parent or legal guardian, you are the guarantor for your child's healthcare bills.

As the guarantor, when you receive your next billing statement, you may notice a new guarantor number (your primary billing account number). This is a normal change, and your new guarantor number will be clearly displayed on your statement. Please use this new number when making payments or contacting our billing department.