Evanston Hospital

Labor & delivery (L&D)

• Visiting hours: 8:30 am–8 pm daily
• Support person access: 24-hour access (overnight privileges)
• Visitor policy: 1 designated visitor and 1 doula (doula does not count as a visitor)
• Additional notes: No visitors under age 18

Antepartum

• Visiting hours: 8:30 am–8 pm daily
• Support person access: Overnight privileges
• Visitor policy: 2 visitors per day during visiting hours
• Additional notes: Children under 12 may visit during sibling hours (4–6 pm); GYN patients may have 2 visitors

Mother & baby

• Visiting hours: 8:30 am–8 pm daily
• Support person access: 24-hour access (overnight privileges, not counted as a visitor)
• Visitor policy: Up to 2 visitors at a time during visiting hours
• Additional notes: Visitors must be age 12 or older

Infant special care unit (ISCU)

• Visiting hours: 24 hours a day
• Support person access: Parents only, 1 per bedside at a time
• Visitor policy: No visitation during shift changes
• Additional notes: No visitors under age 18

Pediatrics

• Visiting hours: 8:30 am–8 pm daily
• Support person access: 24-hour access for parents/guardians
• Visitor policy: Up to 2 visitors at a time during visiting hours (2 at bedside at a time)
• Additional notes: No visitors under age 18

Evanston Hospital has a large parking garage which is a PAY ON FOOT facility — with no cashiers at the garage exit. Patients and visitors can park at established rates. In accordance with the City of Evanston Noise Ordinance (Section 9-5-23A), activated vehicle burglar alarms are strictly prohibited on the grounds of Evanston Hospital.

Please park only in designated hospital parking lots. Parking areas are marked on the campus map. Vehicles parked in non-hospital lots may be subject to fines or towing.

Paying for parking

Parking pay stations are located in the Northwestern, Michigan and Notre Dame lobbies of the parking garage. For more information call (847) 570-2120.

To PAY ON FOOT patients and visitors should do the following:

• When exiting your vehicle you will need to take your ticket with you.
• Before returning to your car, pay for parking at one of the convenient pay stations located in a garage elevator lobby.
• When you leave the parking garage, you will need your paid ticket as an exit pass.
• Credit cards and cash are accepted at pay stations. Credit cards are accepted only at exits.
• Discount stickers are available from unit secretaries or procedural areas if here for more than 6 hours. Discount will decrease payment to $4. No discount sticker is needed for anything under 6 hours.

Parking rates

• 0-30 minutes: Free
• 30 minutes-6 hours: $4
• 6 hours+: $20 

Note: All patients and visitors are eligible for the $4 rate no matter how long they are in the garage.

Parking discounts 

For any parking discount requests, please speak with a concierge at the main lobby desk or call (847) 570-1536.

Valet parking

Valet parking is available for an $8 charge and is located at the main entrance, Kellogg Cancer Center and the Women's Hospital entrance.

Main hospital
Main entrance - 2650 Ridge Ave.
Mon-Fri: 8 a.m.- 7 p.m.

Kellogg Cancer Center
2650 Ridge Ave.
Mon-Fri: 9 a.m.-5 p.m.

Women's Hospital
2650 Ridge Ave.
Mon-Fri: 7 a.m.-7:30 p.m.

Handicapped parking

Handicapped parking is available near the entrance. To better help with handicapped patients/visitors valet parking is available for a fee at the main entrance, Kellogg Cancer Center and the Women's Hospital entrance.

The outpatient pharmacy provides service to our patients and our employees. For convenient pick-up of your prescription medications, visit the outpatient pharmacy, adjacent to the Main Entrance Atrium. The pharmacy accepts most insurance plans, including Medicare Part D and offers personalized service and a variety of over-the-counter products and vitamins. The outpatient pharmacy is open from 9 a.m.-6 p.m. Monday through Friday and from 9 a.m.-3 p.m. on Saturday. Discover, Mastercard and Visa are accepted.

For more information, please contact the Evanston Hospital outpatient pharmacy at (847) 570-2210.
 

Atrium Market Cafe

The Atrium Market Cafe offers a variety of specialty pastas, pizzas, soups, salads and desserts in an elegant Southern Italian setting.  The cafe is located north of the Main Entrance Atrium, just past the escalator, and is open from 6 a.m.-4 p.m. Monday through Friday, and re-opens from 2-4 a.m. Monday through Friday.

Dining room

The employee/visitor dining room is located on the lower level, and is open daily from 6:30 a.m.- 7 p.m.

Vending area

The vending area, open 24 hours a day, is located near the employee/visitor dining room.

Wireless internet (Wi-Fi)

Free wireless internet access is available to patients and visitors throughout our hospital.

To connect, open a web browser from your personal device and select “NorthShore Guest WiFi” from the list of available networks. A NorthShore welcome page will appear. Once the Terms of Service agreement is reviewed and accepted you will be connected to the internet. 

As with all other forms of wireless communication, the signal is not secure and can be received by anyone within broadcast range. A wireless internet session must be encrypted to be made secure.

Business center

We recognize that visitors to the hospital sometimes can spend time waiting. Visitors are encouraged to use our business center overlooking the Main Entrance Atrium. To get there, take Elevator B or the escalator to the first floor. Plug your laptop computer into one of our data ports for internet access free of charge or use your own fax equipment to send and receive faxes. Use of mobile phones is not permitted within the hospital.

Our clinically trained, board-certified chaplains from the Spiritual Care and Support Department offer support to engage the spiritual dimension of people (their beliefs, faith, culture, values and religious practices) to foster healing, growth and wellbeing.  When faced with times of stress, illness and crisis, people often draw closer to their spirituality. Support from a chaplain can play a major role in the healing process and can help patients and their loved ones through challenges associated with illness or injury. Our chaplains offer support that is respectful of each patient’s spirituality, religious beliefs, privacy and dignity.

To reach a chaplain or to request spiritual care and support services at Evanston Hospital, please call (847) 570-2330. The chaplain is available 24 hours a day, 7 days a week.
 

As patients and families you have the right to have effective communication regarding your care and treatment in a language and communication device that you understand.

In-person language interpreters and sign language interpreters are provided free of charge for patients with limited English proficiency and those who are hearing impaired. Phone-based language interpretation is available for all languages, as well as telecommunication devices for the hearing/sight impaired.

Please ask your nurse or caregiver to arrange for assistive communication services/aids should you need medical care at Evanston Hospital.