Swedish Hospital

Swedish Hospital offers three options for guest and visitor dining on our hospital's campus.

• Main Building, Basement Level 5145 N. California Ave. 
• Galter Medical Pavilion, First Floor 5140 N. California Ave. 
• Foster Medical Pavilion, Ground Level  5215 N. California Ave.

Parking

Parking is available for a $4 daily fee in the main parking garage located on California Avenue or in Foster Medical Pavilion, just north of Foster Avenue. Before returning to your car, please pay at a pay station located at the main parking garage's first or third floor elevator or in the first floor elevator lobby at Foster Medical Pavilion. The machine will dispense a ticket to allow you to exit the parking garage. There is no attendant at the exit.

The garage's are monitored by Swedish Hospital's Public Safety Department. Handicapped parking spaces are available.

Transportation van

A transportation van is available for patients within designated boundaries who have no other means of transportation to the hospital campus for outpatient services. Transportation is available at a nominal fee, by appointment with a 48-hour minimum notice and is subject to availability.

What are the hours of service?
Monday – Friday, 8 a.m.-5 p.m.
Please note that no rides are given past 5 p.m. If your appointment goes past 5 p.m. the courtesy van will not wait.

How do I schedule a ride?
Transportation is subject to availability, and all requests must be made 24-48 hours in advance. Reservations can be made at physician offices, through outpatient rehabilitation services or by calling (773) 282-1200.

How much does it cost?
A round-trip ride between your home and the hospital costs two coupons. Your very first ride may be made without a coupon but you must have the coupons to ride thereafter, no exceptions.
1 coupon = $4
5 coupons = $20
15 coupons = $48
You may bring one person with you at no additional cost.

Where can I purchase coupons?
Round-trip coupons may be purchased at the following locations upon your arrival at the hospital:

• Galter Medical Pavilion cashier and pharmacy (5140 N. California Ave.)
• Galter LifeCenter main desk and rehabilitation information desk (5157 N. Francisco Ave.)
• Foster Medical Pavilion pharmacy, F-102 (5215 N. California Ave.)

Please note: all coupon sales are final. Make checks payable to Swedish Hospital Courtesy Car. 

Lori's Gift Shop at Swedish Hospital

Lori's Gift Shop offers a variety of gifts for all occasions and everyday needs.

• Custom get well and thinking of you gift baskets 
• Beautiful fresh flower arrangements
• Potted or silk plants
• Balloon bouquets (including balloons that sing!) 
• Personal care items such as lip balm, lotion, hairbrush, toothpaste and nail clippers
• Socks, slippers and robes
• Purses and scarves
• Fashion jewelry and reading glasses
• Games and plush animals
• Inspirational gifts
• Seasonal gifts
• Cards, magazines and books 
• Collectible figurines

Gift shop hours

Monday - Friday: 9 a.m.-8 p.m.
Saturday: 10 a.m.-7 p.m.
Sunday: 10 a.m.-7 p.m.

How to Purchase Items From the Gift Shop

In Person

Visit us on the third floor of the Main building at Swedish Hospital.

5145 N. California Ave.
Chicago, IL 60625
(Use entrance on 5140 N. California, take elevator to second floor and cross the bridge.)

Online
You can also place an order online

By Phone

Please call (773) 878-8200, ext. 5270 to place your phone order during gift shop business hours.

All orders will be delivered at no charge to the patient room on the day the order is received, unless it is received after business hours.
We accept MasterCard, Visa, Discover and American Express. 

Web order payments are processed online and do not disclose any sensitive customer financial information to the gift shop or hospital. The gift shop receives an instant message alerting them of a web order. They print the web order through their point of service register. If the customer did not provide a room number, the gift shop will contact the volunteer office. The gift shop locates the merchandise and fulfills the order through the register. No money or credit card is involved as it is reconciled at the corporate office. The personal message is clipped on and stapled to a web order gift tag.

Our outpatient pharmacies provide service to our patients and our employees. For convenient access to prescription medications and over-the-counter products, Swedish Hospital offers two pharmacies on our hospital campus. The pharmacy accepts most insurance plans and prescription cards.

Galter Medical Pavilion Pharmacy
5140 N. California Ave.
(773) 989-3980
Monday-Friday: 9 a.m-6 p.m.
Saturday: 9 a.m.-3 p.m.
Sunday: Closed

Foster Medical Pavilion Pharmacy
5215 N. California Ave., Suite F-103
(773) 989-6280
Monday-Friday: 10 a.m.-6 p.m.
Saturday: 9 a.m.-3 p.m.
Sunday: Closed
 

Wireless internet (Wi-Fi)

Free high-speed internet access is available across campus via our wireless guest network. Instructions on how to connect are available at nurses' stations and unit front desks. Before connecting to the guest network, you must accept the guest network agreement, which explains:

• The guest network is not secure, and you accept all risks of damage to your computer by connecting to it.
• Wireless users should not transmit their credit card information, passwords or any other sensitive personal information while using any wireless "hot spot."
• Swedish Hospital cannot be held responsible for theft, loss or damage to your devices.
• Any restriction or monitoring of a minor's access to the hospital's wireless network is the sole responsibility of the parent or guardian.
• The guest network is a limited network provided for guests of the hospital, and some websites may be unavailable.
• If you have any problems accessing the internet over the wireless connection, staff cannot make changes to your network settings or perform any troubleshooting on your device.

Spiritual services

Our trained chaplains offer support to engage the spiritual dimension of people (their beliefs, faith, culture, values and religious practices) to foster healing, growth and wellbeing. When faced with times of stress, illness and crisis, people often draw closer to their spirituality. Support from a chaplain can play a major role in the healing process and can help patients and their loved ones through challenges associated with illness or injury. Our chaplains offer support that is respectful of each patient’s spirituality, religious beliefs, privacy and dignity.

Chaplains visit all newly admitted patients, those having surgery, critical situations and others by referral or request. Chaplains are available 24 hours a day, 7 days a week. The pastoral care offices are located on the third floor of the main building – across from the gift shop, next to the chapel.

Swedish Hospital chapel

The Swedish Hospital chapel is located on the third floor of the main building and is always open for personal prayer and meditation. Seasonal and occasional services are conducted throughout the year.

Garden of Compassion and Healing Garden

What can be more relaxing and serene than a beautiful gardens available to you at all times for spending a quiet moment of personal or family time? Take a look at our Garden of Compassion, located in front of the Anderson Pavilion, or spend some time in our Healing Garden, located along the outdoor walkway behind the Galter Medical Pavilion and the Galter LifeCenter.

Advance care planning and advance directives

Personal values and priorities, relationships, spirituality, and one’s religious tradition often influence decisions about advanced care planning and end of life care. Chaplains can be called upon to engage patients, their families, and their care team in conversations related to these issues. They assist with healthcare power of attorney documents and living wills. 

Interpretive services

Our onsite Spanish medical interpreter is available Monday through Friday, 8:30 a.m.-5 p.m. to help patients and their families communicate with members of the health care team.

Additional interpretive services, including sign language and telephone translation of over 150 languages, are available upon request, free of charge.

To request an interpreter, ask your care provider or call (773) 878-8200, ext. 1700.

Services for the hearing impaired

Resources offered for hearing impaired patients at Swedish Hospital include:

• Communication boards (located on all medical units)
• Sign language interpreters via the language line on our iPad’s (iPad’s located on all medical units)
• Pockets talkers (offered on the units)
• Masks with clear shields over the mouth (ordered from equipment services)
• TDD phone (operator)
   

To ensure that patients with impaired sensory, mobility or speaking skills have an equal opportunity to benefit from hospital services, a variety of resources and services are available. For more information, call (773) 878-8200, ext. 1700.

Our social services team comprises several highly trained and licensed social workers. Available for referrals, social workers offer counseling and a wealth of information regarding community resources for patients and families experiencing a transition in their lives.

Our social services team is guided by a biopsychosocial model. Our social workers not only look at the person, but examine the emotional, physical and social components of one's life and how the patient functions within their environment. This examination helps the social workers offer individualized services to patients.
 

• Intensive Care Unit/IMCU: 11:00 a.m.-8 p.m. daily. Only two visitors at a time.
• Medical Surgical Units: 8:30 a.m.-8p.m. daily. Two visitors for semi-private room, Four visitors for private room. 
• Mother/Baby Units: 8:30 a.m.-8 p.m. daily. One person allowed to stay overnight. No children under the age of 18 are allowed to stay overnight during post-partum period.

• Labor and Delivery: 8:30 a.m.-8 p.m. Support person (24 hour overnight privileges). 1 designated visitor and 1 doula that meets criteria (does not count as a visitor). No children under the age of 18.
• Antepartum: 8:30 a.m.-8 p.m. Support person (overnight privileges). 2 visitors per day (not including support person) during visiting hours. Children under 12 may visit antepartum patients during sibling visitation from 4:00 pm-6 pm.
• Mother/Baby: 8:30 a.m.-8 p.m. Support person 24 hours a day (overnight privileges, not counted as a visitor). 2 additional visitors at a time during visiting hours. Visitors must be >12 years of age. Sibling visitation time (for those under 12 years of age) is from 4-6 p.m. and limited to siblings of the same household. Siblings must pass health screen and come with a designated adult supervisor who is not the patient.
• Intermediate Care Nursery: 8:30 a.m.-8 p.m. No visitors under 18 years of age. Parents only, 2 per bedside at a time. Able to visit 24 hours per day, except at shift change.

• Medical Surgical Units: 8:30 a.m.-8 p.m. daily
• Acute Rehab: 8:30 a.m.-8 p.m. daily
• Inpatient Psychiatry: 6-7 p.m., Tuesdays and Thursdays