Paying your bill should be simple. Whether you’re looking for ways to pay, need a payment plan, or have questions about your bill, we’re here to help.

Billing payment options by care region

Choosing the region that best describes where you received care.

If you received care at Evanston Hospital, Glenbrook Hospital, Highland Park Hospital, or Skokie Hospital, or at a doctor’s office or immediate care location in the northern suburbs — including Evanston, Northbrook, Highland Park, Skokie, or nearby areas — this is the correct bill pay option.

Payment methods

Choose the bill payment option that works best for you:

Online payments

Billing questions

If you have questions about your bill, please call a patient representative at (847) 570-5000. Hours: Monday-Friday, 8 am to 5:30 pm; Closed Saturday and Sunday.

Payment plans

If paying your bill in full isn’t possible right now, we offer flexible payment plans that let you spread out your payments over time.

Call (847) 570-5000 to arrange a payment plan today.

AutoPay

Set up AutoPay to have your bills paid automatically on time. Call (847) 570-5000 to get started.

eStatements

Switch to eStatements to get your bills online instead of paper in the mail. Sign up on NorthShoreConnect, our secure online patient portal where you can view and pay your bills anytime.

If you received care at Edward Hospital, Elmhurst Hospital, or Linden Oaks Hospital, or at a doctor’s office or immediate care location in the western suburbs — including Naperville, Aurora, Downers Grove, Elmhurst, or nearby areas — this is the correct bill pay option.

Payment methods

Choose the bill payment option that works best for you:

Online payments

*Physician bill pay includes Edward Health Ventures and Elmhurst Memorial Healthcare.

Billing questions

If you have questions about your bill, please use the contact information below:

For hospital bills

Call the Billing Department at (866) 756-8348 or submit a contact form.

Hours: Monday-Thursday, 8 am to 7 pm; Friday, 8 am to 5 pm; Closed Saturday and Sunday.

For physician bills

Payment plans

If paying your bill in full isn’t possible right now, we offer flexible payment plans that let you spread out your payments over time.

Payment arrangements can be made online via your Edward-Elmhurst MyChart account. If you have questions, contact a financial counselor at the number listed on your statement.

If you received care at Northwest Community Hospital, or at a doctor’s office or immediate care location in the northwest suburbs — including Schaumburg, Arlington Heights, Des Plaines, Palatine, or nearby areas — this is the correct bill pay option.

Payment methods

Choose the bill payment option that works best for you:

Online payments

By phone

By mail

  • Mail a check with your patient account number and statement stub to:
    Northwest Community Hospital
    28079 Network Place
    Chicago, IL 60673

Billing questions

If you have questions about your bill, please contact Patient Accounting and Finance at (847) 618-4747.

Payment plans

If paying your bill in full isn’t possible right now, we offer flexible payment plans that let you spread out your payments over time.

Call (847) 618-4747 to arrange a payment plan today.

If you received care at Swedish Hospital, or at a doctor’s office or immediate care location on Chicago’s north side — including Lincoln Square, Lakeview, Uptown, Jefferson Park, or nearby areas — this is the correct bill pay option.

Note for cancer patients:

If you received care at a cancer center that is a department of Swedish Hospital, use this bill pay option — even if the facility is located in a different suburb.

Payment methods

Choose the bill payment option that works best for you:

Online payments

Billing questions

If you have questions about your bill, please call a patient representative at (847) 570-5000. Hours: Monday-Friday, 8 am to 5:30 pm; Closed Saturday and Sunday.

Payment plans

If paying your bill in full isn’t possible right now, we offer flexible payment plans that let you spread out your payments over time.
Call (847) 570-5000 to arrange a payment plan today.

AutoPay

Set up AutoPay to have your bills paid automatically on time. Call (847) 570-5000 to get started.

eStatements

Switch to eStatements to get your bills online instead of paper in the mail. Sign up on NorthShoreConnect, our secure online patient portal where you can view and pay your bills anytime.

We understand that medical billing can be confusing — especially when care is provided across different locations. If you received care at one of the cancer centers listed below, your bill may come from Swedish Hospital. That’s because these locations are technically departments of Swedish Hospital, even though they may be located in or near a different Endeavor Health hospital.

If you received care at one of the locations listed below, please use the Chicago – North Side bill pay option above to ensure your payment is processed correctly.

  • Cancer Center - Swedish Hospital
    5140 N. California Ave.
    Suite G115
    Chicago, IL 60625
  • Hematology/Oncology Clinic and Infusion Center – Elmhurst
    177 E. Brush Hill Rd., Suite 1000
    Elmhurst, IL 60126
  • Hematology/Oncology Clinic and Infusion Center - Naperville
    120 Spalding Dr.
    Suite 211
    Naperville, IL 60540
  • Hematology/Oncology Clinic and Infusion Center - Plainfield
    24600 W. 127th St.
    Suite 2000
    Plainfield, IL 60585
  • Infusion Center – Arlington Heights
    3060 Salt Creek Ln., Suite 1100
    Arlington Heights, IL
  • Kellogg Cancer Center – Evanston
    2650 Ridge Ave., Suite K100
    Evanston, IL 60201
  • Kellogg Cancer Center – Glenview
    2180 Pfingsten Rd.
    Suite 1000
    Glenview, IL 60026
  • Kellogg Cancer Center – Highland Park
    757 Park Ave. West
    Suite 1810
    Highland Park, IL 60035

Your rights and protections against surprise billing (balance billing)

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing.

See our disclosure notice for more information.

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Good faith estimates

Health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

See our notice below for more information.

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Need help paying your bill?

We offer financial assistance programs for patients who qualify.

Learn how to apply