Otolaryngology (ENT)

[{"id":1809661561,"surveyKey":"10810448327","source":"PG Survey- MD","mentionTime":"2026-02-26T05:00:00Z","wordCount":15,"comment":"Very nice and very helpful with explaining the details of what I was going thru.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809662387,"surveyKey":"10795174017","source":"PG Survey- MD","mentionTime":"2026-02-24T05:00:00Z","wordCount":18,"comment":"Very kind and reassuring! Took time to explain everything and make sure I felt comfortable throughout the appointment!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809663184,"surveyKey":"10773644843","source":"PG Survey- MD","mentionTime":"2026-02-22T05:00:00Z","wordCount":5,"comment":"Very good to work with.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809666905,"surveyKey":"10725302481","source":"PG Survey- MD","mentionTime":"2026-02-12T05:00:00Z","wordCount":35,"comment":"Dr. Zaveri is highly skilled but also compassionate, kind, and truly considerate. She considers what life is like for her patients. I am so grateful for her attentive care and that of the ENT staff.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809667577,"surveyKey":"10708630295","source":"PG Survey- MD","mentionTime":"2026-02-10T05:00:00Z","wordCount":5,"comment":"Attentive, efficient,and very personable.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809669055,"surveyKey":"10686834353","source":"PG Survey- MD","mentionTime":"2026-02-06T05:00:00Z","wordCount":12,"comment":"She really was thorough and gave me a lot of treatment options.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792311046,"surveyKey":"10629497775","source":"PG Survey- MD","mentionTime":"2026-01-30T05:00:00Z","wordCount":10,"comment":"Very good experience to this office on my first visit.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792310660,"surveyKey":"10599646953","source":"PG Survey- MD","mentionTime":"2026-01-29T05:00:00Z","wordCount":42,"comment":"She is very thorough and actually cares. Made me feel good that she had an idea and took my symptoms seriously. Although we are still figuring it out my diagnosis I feel like I am on the right track now with her.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1792306205,"surveyKey":"10544389914","source":"PG Survey- MD","mentionTime":"2026-01-15T05:00:00Z","wordCount":72,"comment":"Dr Zaveri is one of a kind. She has a genuine care and concern for her patients and she's filled with empathy and an abundance of knowledge. I've been to many ENTs and she is by far one of the best out there. I was lucky to find out where she went to after she left Loyola, and luckily, I was able to keep her as my treating doctor. A true Gem !","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792305010,"surveyKey":"10514452942","source":"PG Survey- MD","mentionTime":"2026-01-11T05:00:00Z","wordCount":15,"comment":"Everyone, from the ER to my Room Nurses and doctors were very attentive and cordial.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792305009,"surveyKey":"10514451054","source":"PG Survey- MD","mentionTime":"2026-01-11T05:00:00Z","wordCount":15,"comment":"He was very kind and handled any questions or concerns in a very professional manner.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768119039,"surveyKey":"10421215725","source":"PG Survey- MD","mentionTime":"2025-12-24T05:00:00Z","wordCount":9,"comment":"She is the sweetest , and she knows her stuff .","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768119939,"surveyKey":"10399461978","source":"PG Survey- MD","mentionTime":"2025-12-20T05:00:00Z","wordCount":14,"comment":"Have been seeing this provider for many years- she is by far the best !","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768122226,"surveyKey":"10351468860","source":"PG Survey- MD","mentionTime":"2025-12-11T05:00:00Z","wordCount":16,"comment":"Entire staff was very welcoming and Dr Zaveri was extremely kind, and answered all my questions","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757554095,"surveyKey":"10257111938","source":"PG Survey- MD","mentionTime":"2025-11-28T05:00:00Z","wordCount":4,"comment":"Nice friendly and knowledgeable","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757555327,"surveyKey":"10228539140","source":"PG Survey- MD","mentionTime":"2025-11-22T05:00:00Z","wordCount":11,"comment":"Dr. Zaveri was an excellent doctor. So knowledgeable, kind, and compassionate.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757556526,"surveyKey":"10184456842","source":"PG Survey- MD","mentionTime":"2025-11-18T05:00:00Z","wordCount":11,"comment":"I was so happy that Dr Zaveri spoke Spanish very fluently.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757559838,"surveyKey":"10101125143","source":"PG Survey- MD","mentionTime":"2025-11-05T05:00:00Z","wordCount":25,"comment":"Staff and Doctor very caring. Everyone patiently took time with me to answer questions and informed me of the procedures as they were treating me.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757560066,"surveyKey":"10123004144","source":"PG Survey- MD","mentionTime":"2025-11-04T05:00:00Z","wordCount":4,"comment":"Dr Zaveri is awesome.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757560257,"surveyKey":"10094761126","source":"PG Survey- MD","mentionTime":"2025-11-03T05:00:00Z","wordCount":28,"comment":"The doctor took the time to explain things in a way that I can understand. It was a great experience and I feel I am in good hands.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739515124,"surveyKey":"10019071562","source":"PG Survey- MD","mentionTime":"2025-10-22T05:00:00Z","wordCount":2,"comment":"Very caring","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739517078,"surveyKey":"10019071978","source":"PG Survey- MD","mentionTime":"2025-10-17T05:00:00Z","wordCount":51,"comment":"Extremely informed and knowledgeable. Amazing insight to the long term effects of the symptoms and condition. Understanding and awareness of patient input. Valuable insight as to the origin of the diagnosis. Genuine concern and care for overall wellbeing and quality of life. Serious discussions of past treatments and longevity of conditions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739519488,"surveyKey":"9971977531","source":"PG Survey- MD","mentionTime":"2025-10-09T05:00:00Z","wordCount":24,"comment":"Dr was very kind, extremely knowledgeable and answered all questions. She saw me promptly for an urgent issue for which I was very grateful.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739522231,"surveyKey":"9897243356","source":"PG Survey- MD","mentionTime":"2025-10-02T05:00:00Z","wordCount":13,"comment":"Dr. Zaveri is a great doctor! I am so very grateful to her!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722725967,"surveyKey":"9871310214","source":"PG Survey- MD","mentionTime":"2025-09-28T05:00:00Z","wordCount":7,"comment":"Answered questions well and listened to concerns","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1722725423,"surveyKey":"9884886179","source":"PG Survey- MD","mentionTime":"2025-09-26T05:00:00Z","wordCount":22,"comment":"Dr. Zaveri was very thorough and addressed all of my questions during both of my appointments. She was very professional and kind.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722725448,"surveyKey":"9891239252","source":"PG Survey- MD","mentionTime":"2025-09-26T05:00:00Z","wordCount":2,"comment":"No problems.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722723297,"surveyKey":"9845291548","source":"PG Survey- MD","mentionTime":"2025-09-18T05:00:00Z","wordCount":7,"comment":"Very knowledgeable and took time to explain.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722722001,"surveyKey":"9817564759","source":"PG Survey- MD","mentionTime":"2025-09-13T05:00:00Z","wordCount":9,"comment":"Took the time to explain my symptoms and diagnosis.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722721173,"surveyKey":"9793586831","source":"PG Survey- MD","mentionTime":"2025-09-10T05:00:00Z","wordCount":17,"comment":"One of the best ENT in the world!! Definitely be thankful you have her on your team.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722721172,"surveyKey":"9773176810","source":"PG Survey- MD","mentionTime":"2025-09-10T05:00:00Z","wordCount":33,"comment":"She is fantastic. Really takes the time not only to fully evaluate but to get to the root cause. From the moment you walk in, it appears you are the most important person","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722720916,"surveyKey":"9793595014","source":"PG Survey- MD","mentionTime":"2025-09-09T05:00:00Z","wordCount":4,"comment":"Dr. Zaveri is awesome!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706708002,"surveyKey":"9671175299","source":"PG Survey- MD","mentionTime":"2025-08-19T05:00:00Z","wordCount":18,"comment":"The doctor was professional and caring. I felt like I was listened to and she explained everything clearly.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706704348,"surveyKey":"9575696985","source":"PG Survey- MD","mentionTime":"2025-08-04T05:00:00Z","wordCount":4,"comment":"Very professional and informative","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706703451,"surveyKey":"9563801194","source":"PG Survey- MD","mentionTime":"2025-07-31T05:00:00Z","wordCount":5,"comment":"She explained everything very well.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706700388,"surveyKey":"9489678729","source":"PG Survey- MD","mentionTime":"2025-07-18T05:00:00Z","wordCount":7,"comment":"She was great and an excellent provider","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706699698,"surveyKey":"9470874661","source":"PG Survey- MD","mentionTime":"2025-07-15T05:00:00Z","wordCount":47,"comment":"When I visit Dr. Zaveri Malhotra, I always feel like she takes the time to listen and is working with me. She spends the time to discuss the issues and provides a good explanation of the treatment. I feel comfortable that I am in the right hands.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706698724,"surveyKey":"9445613734","source":"PG Survey- MD","mentionTime":"2025-07-10T05:00:00Z","wordCount":1,"comment":"EXCELLENT!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706698718,"surveyKey":"9445597660","source":"PG Survey- MD","mentionTime":"2025-07-10T05:00:00Z","wordCount":2,"comment":"Great doctor","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706698505,"surveyKey":"9430687792","source":"PG Survey- MD","mentionTime":"2025-07-09T05:00:00Z","wordCount":2,"comment":"Very thorough","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768130429,"surveyKey":"9330636232","source":"PG Survey- MD","mentionTime":"2025-06-22T05:00:00Z","wordCount":15,"comment":"She was excellent! Provided me with answers I had not previously gotten from other doctors","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768133440,"surveyKey":"9266553598","source":"PG Survey- MD","mentionTime":"2025-06-10T05:00:00Z","wordCount":30,"comment":"She was kind & understanding I just don't feel like she did much to help me she basically put me off on another doctor just like the previous one did","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1768133439,"surveyKey":"9266555245","source":"PG Survey- MD","mentionTime":"2025-06-10T05:00:00Z","wordCount":40,"comment":"Dr. Zaveri is a very kind and reflective care provider. She listens to understand concerns and is open to patient input and concerns. She approaches care with most conservative measures at the forefront and is open to collaboration. Love her!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768134104,"surveyKey":"9251932188","source":"PG Survey- MD","mentionTime":"2025-06-07T05:00:00Z","wordCount":34,"comment":"Genuine, she put the care back into health care. Extremely intelligent. I feel very confident !!!in her decisions, and skills. I feel lucky to have found Doctor Zaveri, I feel I'm in good hands !!!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768137577,"surveyKey":"9165042271","source":"PG Survey- MD","mentionTime":"2025-05-25T05:00:00Z","wordCount":22,"comment":"Very thorough with the evaluation. Ensured the necessary testing was done and laid out the next steps until the next visit well","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768138168,"surveyKey":"9165043341","source":"PG Survey- MD","mentionTime":"2025-05-23T05:00:00Z","wordCount":3,"comment":"Dr is amazing .","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768138404,"surveyKey":"9159103588","source":"PG Survey- MD","mentionTime":"2025-05-22T05:00:00Z","wordCount":33,"comment":"Dr Zaveri is extremely knowledgeable and caring. She is willing to spend time explaining several options to address hearing loss, including the pros and cons of each. She really is a great doctor!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768141147,"surveyKey":"9084852386","source":"PG Survey- MD","mentionTime":"2025-05-10T05:00:00Z","wordCount":4,"comment":"I enjoy her professionalism.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768148236,"surveyKey":"8907856799","source":"PG Survey- MD","mentionTime":"2025-04-11T05:00:00Z","wordCount":21,"comment":"Dr. Rishi Zaveri Malhotra was very professional. She takes time to listen to my concerns and offers solutions. Great visit today!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768148560,"surveyKey":"8901135094","source":"PG Survey- MD","mentionTime":"2025-04-10T05:00:00Z","wordCount":27,"comment":"Very concerned and made sure I understood her decision to put me on an over the counter medicine. I felt she really wants to solve the problem","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768149395,"surveyKey":"8810682569","source":"PG Survey- MD","mentionTime":"2025-04-06T05:00:00Z","wordCount":5,"comment":"Wonderful, caring and patient experience.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768149723,"surveyKey":"8861863194","source":"PG Survey- MD","mentionTime":"2025-04-05T05:00:00Z","wordCount":3,"comment":"Very nice, professional.....","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768150605,"surveyKey":"8841079239","source":"PG Survey- MD","mentionTime":"2025-04-01T05:00:00Z","wordCount":2,"comment":"Very satisfied","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768150976,"surveyKey":"8817524871","source":"PG Survey- MD","mentionTime":"2025-03-30T05:00:00Z","wordCount":1,"comment":"Excellent","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768151374,"surveyKey":"8817524300","source":"PG Survey- MD","mentionTime":"2025-03-28T05:00:00Z","wordCount":5,"comment":"She is a knowledgeable provider.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768151363,"surveyKey":"8817522896","source":"PG Survey- MD","mentionTime":"2025-03-28T05:00:00Z","wordCount":1,"comment":"Excellent!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768151348,"surveyKey":"8810680750","source":"PG Survey- MD","mentionTime":"2025-03-28T05:00:00Z","wordCount":3,"comment":"Friendly and efficient.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768152729,"surveyKey":"8780480175","source":"PG Survey- MD","mentionTime":"2025-03-22T05:00:00Z","wordCount":17,"comment":"She is excellent at listening and works to find the right solution vs rushing through the appointment.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768152725,"surveyKey":"8774077087","source":"PG Survey- MD","mentionTime":"2025-03-22T05:00:00Z","wordCount":48,"comment":"Dr Zaveri was great. Office staff was nice and I was taken on time for my appointment with minimal to no wait. She was able to pinpoint my issue and also provided a plan to help me navigate through the next steps. Looking forward to our next visit.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768153315,"surveyKey":"8767344917","source":"PG Survey- MD","mentionTime":"2025-03-20T05:00:00Z","wordCount":3,"comment":"A Great Team","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768153761,"surveyKey":"8752324254","source":"PG Survey- MD","mentionTime":"2025-03-18T05:00:00Z","wordCount":27,"comment":"Dr. Zaveri is exceptional at educating and explaining what's going on, and helping explore a variety of treatment options so that her patients can make educated decisions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768163285,"surveyKey":"8501717568","source":"PG Survey- MD","mentionTime":"2025-02-12T05:00:00Z","wordCount":6,"comment":"Dr. Zaveri is the best -","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768166372,"surveyKey":"8459322802","source":"PG Survey- MD","mentionTime":"2025-02-01T05:00:00Z","wordCount":107,"comment":"Myself and my entire family, believe that Dr Zaveri is very attentive to the emotional side of illness. Dr Zaveri is extremely knowledgeable, her confidence In what she says, and her ability to treat illness with great results only shows the type of doctor that she is. A rare one. I was blessed to have her name come across to me as a referral, and I don't know where I would be in my medical journey if it weren't for her. She is a kind, empathetic, & extremely educated woman. A breath of fresh air and I would do anything to hold onto her as a doctor.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768168871,"surveyKey":"8409515544","source":"PG Survey- MD","mentionTime":"2025-01-24T05:00:00Z","wordCount":12,"comment":"Intelligent, caring, knowledgable, patient, professional ,understanding, communication and care skills are excellent!!!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768169907,"surveyKey":"8389452805","source":"PG Survey- MD","mentionTime":"2025-01-21T05:00:00Z","wordCount":5,"comment":"Amazing listening, reflective and responsive.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768171971,"surveyKey":"8345948991","source":"PG Survey- MD","mentionTime":"2025-01-14T05:00:00Z","wordCount":4,"comment":"Very knowledgeable and professional","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768171946,"surveyKey":"8345940087","source":"PG Survey- MD","mentionTime":"2025-01-14T05:00:00Z","wordCount":12,"comment":"Very nice, competent and thorough in answering any questions I might have.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768173473,"surveyKey":"8318713762","source":"PG Survey- MD","mentionTime":"2025-01-09T05:00:00Z","wordCount":38,"comment":"I had appointment with her at 4pm and they took me to the room , I waited till 5pm but she never came, I wasted my one hour there . After that I informed the staff and cancelled my appointment","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":1}},{"id":1768174448,"surveyKey":"8290055261","source":"PG Survey- MD","mentionTime":"2025-01-04T05:00:00Z","wordCount":31,"comment":"Dr. Zaveri was very professional and offered detailed explanations and next steps to further diagnose and treat my condition. She answered all of my questions and was kind in her interactions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768174528,"surveyKey":"8264790756","source":"PG Survey- MD","mentionTime":"2025-01-04T05:00:00Z","wordCount":22,"comment":"Doctor saw 45-50 mins after scheduled time, did not address all the questions, I did not feel doctor examined ears in detail","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":1}},{"id":1552463363,"surveyKey":"8025149154","source":"PG Survey- MD","mentionTime":"2024-11-26T05:00:00Z","wordCount":10,"comment":"Provider was good. I will go back to see her.","ratings":[]},{"id":1552464440,"surveyKey":"8037965093","source":"PG Survey- MD","mentionTime":"2024-11-23T05:00:00Z","wordCount":54,"comment":"I had come six months prior following an ultrasound for an enlarged lymph node. At that appointment, my physician said that at the 6 month follow up , if the node was still enlarged, we would do a biopsy. However, at the appointment she ordered another ultrasound. It felt like a waste of a trip.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":2}}]

[{"id":1809667263,"surveyKey":"10717625569","source":"PG Survey- MD","mentionTime":"2026-02-11T05:00:00Z","wordCount":2,"comment":"Very informative!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809669072,"surveyKey":"10686831250","source":"PG Survey- MD","mentionTime":"2026-02-06T05:00:00Z","wordCount":9,"comment":"Dr. Miller is the best! Kind, caring, very thorough.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809669890,"surveyKey":"10669078467","source":"PG Survey- MD","mentionTime":"2026-02-04T05:00:00Z","wordCount":9,"comment":"I've received excellent care. All my questions was answered.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792307800,"surveyKey":"10544394218","source":"PG Survey- MD","mentionTime":"2026-01-20T05:00:00Z","wordCount":7,"comment":"Very kind Explain to easily understand that","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792306203,"surveyKey":"10544391860","source":"PG Survey- MD","mentionTime":"2026-01-15T05:00:00Z","wordCount":1,"comment":"Satisfied","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792305969,"surveyKey":"10537721243","source":"PG Survey- MD","mentionTime":"2026-01-14T05:00:00Z","wordCount":18,"comment":"I seen Dr Miller he was friendly, kind and very professional and explained everything I had concerns about!!!!!!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792304419,"surveyKey":"10509298770","source":"PG Survey- MD","mentionTime":"2026-01-09T05:00:00Z","wordCount":9,"comment":"Gave good explanation of diagnosis and treatment options available.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1792303717,"surveyKey":"10495534574","source":"PG Survey- MD","mentionTime":"2026-01-07T05:00:00Z","wordCount":20,"comment":"Dr. Miller listened to me and my concerns. He suggested a plan, which I agreed with, for future sinus issues.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303439,"surveyKey":"10467233579","source":"PG Survey- MD","mentionTime":"2026-01-06T05:00:00Z","wordCount":15,"comment":"Dr. Miller is very knowledgeable. He was able to diagnose issues with my ear quickly","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118187,"surveyKey":"10461350029","source":"PG Survey- MD","mentionTime":"2025-12-31T05:00:00Z","wordCount":37,"comment":"I have full confidence in Dr. Miller's ability to diagnose and treat any problems associated with the ear, nose and throat. My entire 4 member household makes a visit to Dr. Miller at least twice a year.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768120744,"surveyKey":"10385804438","source":"PG Survey- MD","mentionTime":"2025-12-17T05:00:00Z","wordCount":8,"comment":"Caring professional and knowledgeable Great bed side manner","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768123551,"surveyKey":"10314407827","source":"PG Survey- MD","mentionTime":"2025-12-05T05:00:00Z","wordCount":11,"comment":"Dr Miller was pleasant and easy to discuss my situation with.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768123839,"surveyKey":"10308082874","source":"PG Survey- MD","mentionTime":"2025-12-04T05:00:00Z","wordCount":10,"comment":"Easy to make an appointment, staff very caring & friendly","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768124062,"surveyKey":"10301717724","source":"PG Survey- MD","mentionTime":"2025-12-03T05:00:00Z","wordCount":6,"comment":"Very Professional as well as personable.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768124249,"surveyKey":"10294129741","source":"PG Survey- MD","mentionTime":"2025-12-02T05:00:00Z","wordCount":3,"comment":"Professional, knowledgeable, respectful","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757559849,"surveyKey":"10130706203","source":"PG Survey- MD","mentionTime":"2025-11-05T05:00:00Z","wordCount":7,"comment":"Dr. Miller is very nice and professional!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739517769,"surveyKey":"10005872150","source":"PG Survey- MD","mentionTime":"2025-10-15T05:00:00Z","wordCount":10,"comment":"Expertly took care of my blocked ear. Quick and efficient.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1706708864,"surveyKey":"9691104710","source":"PG Survey- MD","mentionTime":"2025-08-22T05:00:00Z","wordCount":16,"comment":"Doctor Miller and his staff were able to get me in the same day I called","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706708287,"surveyKey":"9678543199","source":"PG Survey- MD","mentionTime":"2025-08-20T05:00:00Z","wordCount":41,"comment":"He listened to all my symptoms,the medical issue preventimg me from seeing him sooner, and he then checked my ears, cleared all the eaxwax from both ears, then checked my throat and glands. He was quick and thorough. Thank you.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706707560,"surveyKey":"9630831378","source":"PG Survey- MD","mentionTime":"2025-08-17T05:00:00Z","wordCount":17,"comment":"The health care provider addressed my needs in a good manner, and helped me with my issues.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706706908,"surveyKey":"9644806822","source":"PG Survey- MD","mentionTime":"2025-08-14T05:00:00Z","wordCount":11,"comment":"Waited a hour in the exam room, given no explanation why!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1706706632,"surveyKey":"9638059853","source":"PG Survey- MD","mentionTime":"2025-08-13T05:00:00Z","wordCount":2,"comment":"Very good","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706706596,"surveyKey":"9638054873","source":"PG Survey- MD","mentionTime":"2025-08-13T05:00:00Z","wordCount":8,"comment":"Very professional .Explain everything so I can understand .","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706705988,"surveyKey":"9589845645","source":"PG Survey- MD","mentionTime":"2025-08-10T05:00:00Z","wordCount":4,"comment":"Dr. Miller was nice.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1706701185,"surveyKey":"9508760059","source":"PG Survey- MD","mentionTime":"2025-07-22T05:00:00Z","wordCount":54,"comment":"It was my first visit with Dr. Miller and the staff and it was fantastic. From the friendliness of the staff, to the aura of the waiting area and the knowledge of Dr. Miller helped ease any issues.I would and will be recommending this location to family and friends that need this service.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706700847,"surveyKey":"9477912202","source":"PG Survey- MD","mentionTime":"2025-07-21T05:00:00Z","wordCount":7,"comment":"Everyone was very nice and extremely polite.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706697576,"surveyKey":"9407220030","source":"PG Survey- MD","mentionTime":"2025-07-03T05:00:00Z","wordCount":13,"comment":"Dr Miller really helped, he was calm, efficient and easy to talk to.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768135472,"surveyKey":"9196512066","source":"PG Survey- MD","mentionTime":"2025-06-01T05:00:00Z","wordCount":5,"comment":"Dr. Miller was very thorough.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768136745,"surveyKey":"9202144556","source":"PG Survey- MD","mentionTime":"2025-05-30T05:00:00Z","wordCount":4,"comment":"The visit was fine.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768138609,"surveyKey":"9152015537","source":"PG Survey- MD","mentionTime":"2025-05-21T05:00:00Z","wordCount":4,"comment":"He is so nice","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768140060,"surveyKey":"9114870139","source":"PG Survey- MD","mentionTime":"2025-05-15T05:00:00Z","wordCount":18,"comment":"Doctor Miller took the time to listen and helped me get on the right track to feeling better","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768142217,"surveyKey":"9054890327","source":"PG Survey- MD","mentionTime":"2025-05-06T05:00:00Z","wordCount":16,"comment":"Miller explained and diagnosed my problem clearly and made recommendations in which I have complete confidence.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768147031,"surveyKey":"8937113459","source":"PG Survey- MD","mentionTime":"2025-04-16T05:00:00Z","wordCount":12,"comment":"Everyone was kind and communicated clearly to answer all of my questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768147351,"surveyKey":"8929205316","source":"PG Survey- MD","mentionTime":"2025-04-15T05:00:00Z","wordCount":4,"comment":"Explained the treatment plan.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1768148573,"surveyKey":"8901135409","source":"PG Survey- MD","mentionTime":"2025-04-10T05:00:00Z","wordCount":5,"comment":"Very informative, helpful, and pleasant.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768148733,"surveyKey":"8810678315","source":"PG Survey- MD","mentionTime":"2025-04-09T05:00:00Z","wordCount":9,"comment":"Dr. Miller was professional and on point. Good visit","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768155186,"surveyKey":"8714668058","source":"PG Survey- MD","mentionTime":"2025-03-12T05:00:00Z","wordCount":7,"comment":"He was direct and addressed my concerns.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768155399,"surveyKey":"8677009804","source":"PG Survey- MD","mentionTime":"2025-03-11T05:00:00Z","wordCount":50,"comment":"Dr. Miller was pleasant and answered all my questions, not sure why I have read so many negative comments about him. He may not be \"Mr.Bubbly\" but do you really want or need that from a care provider?These ENT's see 30-40 patients a day, cut them some slack.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768155396,"surveyKey":"8677011890","source":"PG Survey- MD","mentionTime":"2025-03-11T05:00:00Z","wordCount":15,"comment":"Really professional and polite.Great job by everyone, keep up all the hard good work","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768155417,"surveyKey":"8706853322","source":"PG Survey- MD","mentionTime":"2025-03-11T05:00:00Z","wordCount":37,"comment":"Doctor was really nice, and he explained everything very kindly. He was in a little bit of a rush but still, very nice! It is hard to find very nice ladies like this staff, loved the service.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768156948,"surveyKey":"8660880641","source":"PG Survey- MD","mentionTime":"2025-03-05T05:00:00Z","wordCount":24,"comment":"Dr Miller is down to earth, caring and listens to the patient and provides insight with a clear direction of best patient care outcome.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768157474,"surveyKey":"8626359618","source":"PG Survey- MD","mentionTime":"2025-03-03T05:00:00Z","wordCount":8,"comment":"He was accurate and provided the correct treatment.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768159458,"surveyKey":"8617065538","source":"PG Survey- MD","mentionTime":"2025-02-25T05:00:00Z","wordCount":27,"comment":"Very patient, thorough and informative. Took time to listen to my concerns and provide context to what I was feeling as a result of my health concerns","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768161701,"surveyKey":"8534779084","source":"PG Survey- MD","mentionTime":"2025-02-17T05:00:00Z","wordCount":10,"comment":"He was very attentive to my needs, and very kind.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768162652,"surveyKey":"8549445708","source":"PG Survey- MD","mentionTime":"2025-02-14T05:00:00Z","wordCount":14,"comment":"Dr. Miller performed a procedure that immediately fixed my problem. I am so grateful.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768165269,"surveyKey":"8484560360","source":"PG Survey- MD","mentionTime":"2025-02-05T05:00:00Z","wordCount":1,"comment":"Professional","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768165621,"surveyKey":"8476247267","source":"PG Survey- MD","mentionTime":"2025-02-04T05:00:00Z","wordCount":11,"comment":"It seemed like he didn't want to be bothered with questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":2}},{"id":1768173691,"surveyKey":"8264662994","source":"PG Survey- MD","mentionTime":"2025-01-08T05:00:00Z","wordCount":29,"comment":"Dr. Miller is very thorough and knowledgeable. He was very patient and attentive to all of my questions and concerns. I would definitely recommend him to family and friends.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768173954,"surveyKey":"8303180855","source":"PG Survey- MD","mentionTime":"2025-01-07T05:00:00Z","wordCount":12,"comment":"From the beginning to the end I was informed of each step.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1552461790,"surveyKey":"8071948834","source":"PG Survey- MD","mentionTime":"2024-11-28T05:00:00Z","wordCount":4,"comment":"Great with my kid","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1552461815,"surveyKey":"8071942662","source":"PG Survey- MD","mentionTime":"2024-11-28T05:00:00Z","wordCount":11,"comment":"Dr Miller was clear in his description of things and knowledgeable.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1552463770,"surveyKey":"8017512167","source":"PG Survey- MD","mentionTime":"2024-11-25T05:00:00Z","wordCount":9,"comment":"Dr Miller was great and so was his staff","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}}]

[{"id":1809661000,"surveyKey":"10803291755","source":"PG Survey- MD","mentionTime":"2026-02-27T05:00:00Z","wordCount":17,"comment":"Dr Ortega is very courteous and professional. He is very attentive and and answers my health questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809661590,"surveyKey":"10795173142","source":"PG Survey- MD","mentionTime":"2026-02-26T05:00:00Z","wordCount":4,"comment":"Excellent care as always.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809663090,"surveyKey":"10779846833","source":"PG Survey- MD","mentionTime":"2026-02-22T05:00:00Z","wordCount":15,"comment":"All staff were friendly, helpful and competent even though it was late in the day","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809663498,"surveyKey":"10773651153","source":"PG Survey- MD","mentionTime":"2026-02-21T05:00:00Z","wordCount":3,"comment":"Dr was fine.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":2}},{"id":1809663513,"surveyKey":"10779846729","source":"PG Survey- MD","mentionTime":"2026-02-21T05:00:00Z","wordCount":12,"comment":"Everything went very well. We couldn't be happier with the whole experience.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809664791,"surveyKey":"10760717972","source":"PG Survey- MD","mentionTime":"2026-02-18T05:00:00Z","wordCount":6,"comment":"Dr. Ortega is great. Explained well.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1809667664,"surveyKey":"10708631052","source":"PG Survey- MD","mentionTime":"2026-02-10T05:00:00Z","wordCount":9,"comment":"The were on time and honest about my treatment","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1809669854,"surveyKey":"10635848293","source":"PG Survey- MD","mentionTime":"2026-02-04T05:00:00Z","wordCount":4,"comment":"Excellent care by staff.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792308183,"surveyKey":"10574050127","source":"PG Survey- MD","mentionTime":"2026-01-22T05:00:00Z","wordCount":5,"comment":"Good bedside manner and efficient.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303769,"surveyKey":"10487983698","source":"PG Survey- MD","mentionTime":"2026-01-08T05:00:00Z","wordCount":4,"comment":"Everyone was very kind,","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303335,"surveyKey":"10487983306","source":"PG Survey- MD","mentionTime":"2026-01-06T05:00:00Z","wordCount":6,"comment":"Very nice people to deal with","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303180,"surveyKey":"10461368561","source":"PG Survey- MD","mentionTime":"2026-01-05T05:00:00Z","wordCount":25,"comment":"John is very Thorough when tending to your needs and concerns. He doesn't rush any he explains in detail what's happening and what to do.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792302881,"surveyKey":"10475917007","source":"PG Survey- MD","mentionTime":"2026-01-03T05:00:00Z","wordCount":5,"comment":"Dr. Ortega is my guy.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792302912,"surveyKey":"10475917315","source":"PG Survey- MD","mentionTime":"2026-01-03T05:00:00Z","wordCount":4,"comment":"Dr. Ortega is outstanding!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118312,"surveyKey":"10399469821","source":"PG Survey- MD","mentionTime":"2025-12-30T05:00:00Z","wordCount":27,"comment":"Dr. Ortega is wonderful doctor...professional, kind, easily understood, takes his time (not hurried), and makes me feel comfortable with regard to asking questions about my hearing.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118735,"surveyKey":"10443520487","source":"PG Survey- MD","mentionTime":"2025-12-27T05:00:00Z","wordCount":28,"comment":"Doctor Ortega was great! He listened to me and took time to talk me through the different options. I wish every appointment and doctor was like this one!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118824,"surveyKey":"10428600788","source":"PG Survey- MD","mentionTime":"2025-12-26T05:00:00Z","wordCount":24,"comment":"Dr. Ortega listened and went over my hearing test explaining what it meant. He came up with a plan that made sense to me.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768119943,"surveyKey":"10405505600","source":"PG Survey- MD","mentionTime":"2025-12-20T05:00:00Z","wordCount":3,"comment":"All very professsional..","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768120713,"surveyKey":"10385791765","source":"PG Survey- MD","mentionTime":"2025-12-17T05:00:00Z","wordCount":23,"comment":"Dr Oretga, although 45 minutes late, was wonderful. Took time to listen to me and develop some options to get me towards recovery.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768120743,"surveyKey":"10385798839","source":"PG Survey- MD","mentionTime":"2025-12-17T05:00:00Z","wordCount":38,"comment":"Dr. Ortega is the most thorough, communicative, and intelligent Doctor I've ever encountered. I dislike the term \"care provider\". I feel that it degrades the genuine care and effort taken to achieve a degree as a Medical Doctor.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768120746,"surveyKey":"10385809349","source":"PG Survey- MD","mentionTime":"2025-12-17T05:00:00Z","wordCount":36,"comment":"I have a lot of respect for Dr. Ortega. That is why I was willing to wait despite the large delay. But I was taxed with my frustration at the delays, so early into a day.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768121971,"surveyKey":"10357529532","source":"PG Survey- MD","mentionTime":"2025-12-12T05:00:00Z","wordCount":46,"comment":"As this was my initial visit, Dr. Ortega was professionally welcoming and had a very reassuring manner. He explained things thoroughly and exhibited a sincere interest in my hearing concerns and clearly explained my test results, with follow up options and recommendations. A very positive experience.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768122411,"surveyKey":"10344799321","source":"PG Survey- MD","mentionTime":"2025-12-10T05:00:00Z","wordCount":32,"comment":"Doctor Ortega is a great doctor when I come to see him. I know that I'm going to feel better afterwards. He has great bed side manners. I will strongly recommend him","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757555342,"surveyKey":"10241627619","source":"PG Survey- MD","mentionTime":"2025-11-22T05:00:00Z","wordCount":27,"comment":"He really took the time to listen to everything I had going on and was concerned that no one was treating my symptoms outside of the infection.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757559588,"surveyKey":"10130706802","source":"PG Survey- MD","mentionTime":"2025-11-06T05:00:00Z","wordCount":2,"comment":"Very educational","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757559839,"surveyKey":"10101125911","source":"PG Survey- MD","mentionTime":"2025-11-05T05:00:00Z","wordCount":19,"comment":"He was very attentive to all of my needs and didn't try to rush me out of the appointment.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757560758,"surveyKey":"10106927264","source":"PG Survey- MD","mentionTime":"2025-11-01T05:00:00Z","wordCount":19,"comment":"Very pleased with the doctor's care and concern about my condition. I recommend it to anyone with allergy problems.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739512258,"surveyKey":"10065547691","source":"PG Survey- MD","mentionTime":"2025-10-31T05:00:00Z","wordCount":13,"comment":"Very professional and caring. Listened to my concerns and answered all my questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739514163,"surveyKey":"10060118209","source":"PG Survey- MD","mentionTime":"2025-10-25T05:00:00Z","wordCount":44,"comment":"I was a new patient. Doctor walked into the exam room and did not introduce himself before beginning the exam. I had to ask who he was. I think it is important for patients to know who is touching them and asking them questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":1}},{"id":1739515049,"surveyKey":"10019075799","source":"PG Survey- MD","mentionTime":"2025-10-22T05:00:00Z","wordCount":10,"comment":"The care that I received was very professional and compassionate.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739516000,"surveyKey":"10024817287","source":"PG Survey- MD","mentionTime":"2025-10-19T05:00:00Z","wordCount":2,"comment":"Very informative","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739517092,"surveyKey":"10019066869","source":"PG Survey- MD","mentionTime":"2025-10-17T05:00:00Z","wordCount":10,"comment":"Dr. Ortega is very knowledgeable, a careful listener and empathetic.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739517747,"surveyKey":"9978502013","source":"PG Survey- MD","mentionTime":"2025-10-15T05:00:00Z","wordCount":6,"comment":"Tops don't let Ortega retire :)","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739520201,"surveyKey":"9919217840","source":"PG Survey- MD","mentionTime":"2025-10-06T05:00:00Z","wordCount":18,"comment":"Dr Ortega was very caring, considerate, took time to listen to me and was concerned about my inquiries.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739521083,"surveyKey":"9938687223","source":"PG Survey- MD","mentionTime":"2025-10-04T05:00:00Z","wordCount":5,"comment":"Very professional, patient, good listener.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739521723,"surveyKey":"9932983443","source":"PG Survey- MD","mentionTime":"2025-10-03T05:00:00Z","wordCount":9,"comment":"Dr Ortega was efficient. He listened and was kind.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1722722945,"surveyKey":"9839053662","source":"PG Survey- MD","mentionTime":"2025-09-17T05:00:00Z","wordCount":8,"comment":"I always look forward to seeing Dr. Ortega.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722722082,"surveyKey":"9817557048","source":"PG Survey- MD","mentionTime":"2025-09-14T05:00:00Z","wordCount":1,"comment":"Professional","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722720983,"surveyKey":"9802631797","source":"PG Survey- MD","mentionTime":"2025-09-10T05:00:00Z","wordCount":88,"comment":"Once the doctor came into the exam room, the care that I was provided was very swift. However, I was sitting in the exam room for over 30 minutes before the doctor came in. I actually had opened the door and stepped out into the hallway when he was heading towards my exam room. Would've appreciated someone popping their head in to let me know that I was not forgotten and that he was either running late or as he told me on the phone with the hospital.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1768125211,"surveyKey":"9793591840","source":"PG Survey- MD","mentionTime":"2025-09-09T05:00:00Z","wordCount":10,"comment":"Dr ortega has a great way of explaining my treatment.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722719875,"surveyKey":"9778596111","source":"PG Survey- MD","mentionTime":"2025-09-06T05:00:00Z","wordCount":7,"comment":"Doctor, please don't retire any time soon.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722719099,"surveyKey":"9759326935","source":"PG Survey- MD","mentionTime":"2025-09-03T05:00:00Z","wordCount":12,"comment":"Good rapport with Dr Ortega. Quick and efficient ear cleaning. Thank You","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1706710385,"surveyKey":"9738709989","source":"PG Survey- MD","mentionTime":"2025-08-30T05:00:00Z","wordCount":25,"comment":"Dr Ortega heard my concerns and genuinely cares about my well being. Provides all the proper care and referrals to keep me healthy. Thank you!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706710203,"surveyKey":"9733468230","source":"PG Survey- MD","mentionTime":"2025-08-29T05:00:00Z","wordCount":8,"comment":"Dr Ortega is a caring & engaging professional","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706709725,"surveyKey":"9691100557","source":"PG Survey- MD","mentionTime":"2025-08-27T05:00:00Z","wordCount":3,"comment":"Efficient and kind","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706708621,"surveyKey":"9691096411","source":"PG Survey- MD","mentionTime":"2025-08-22T05:00:00Z","wordCount":13,"comment":"Dr Ortega is excellent! Never less than that each time I saw him.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706707663,"surveyKey":"9638046683","source":"PG Survey- MD","mentionTime":"2025-08-18T05:00:00Z","wordCount":10,"comment":"Dr Ortega is kind, knowledgeable and easy to talk to .","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706707234,"surveyKey":"9656648219","source":"PG Survey- MD","mentionTime":"2025-08-16T05:00:00Z","wordCount":8,"comment":"Very thorough and detailed- very kind and caring","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706707236,"surveyKey":"9656648934","source":"PG Survey- MD","mentionTime":"2025-08-16T05:00:00Z","wordCount":1,"comment":"Excellent","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706706939,"surveyKey":"9650860657","source":"PG Survey- MD","mentionTime":"2025-08-15T05:00:00Z","wordCount":5,"comment":"He Is A Great Doctor!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706705842,"surveyKey":"9616193007","source":"PG Survey- MD","mentionTime":"2025-08-10T05:00:00Z","wordCount":9,"comment":"Dr. Ortega knows what he is doing and why!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706704613,"surveyKey":"9597185349","source":"PG Survey- MD","mentionTime":"2025-08-06T05:00:00Z","wordCount":14,"comment":"Excellent!! When I left, I felt confident that my health concern was appropriately addressed.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706703826,"surveyKey":"9575696252","source":"PG Survey- MD","mentionTime":"2025-08-02T05:00:00Z","wordCount":39,"comment":"Once Dr Ortega came into the room he was ok but I waited 10 minutes in the waiting room and an hour in the room waiting for him to come! Thankfully one of the staff offered me a water.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1706703495,"surveyKey":"9569877189","source":"PG Survey- MD","mentionTime":"2025-08-01T05:00:00Z","wordCount":14,"comment":"Dr Ortega takes time and listens very well at your concerns. Highly recommend him","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706703502,"surveyKey":"9540221258","source":"PG Survey- MD","mentionTime":"2025-08-01T05:00:00Z","wordCount":15,"comment":"I am feeling, the bleeding in my nose stopped. I am glad I found you","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706703173,"surveyKey":"9557260756","source":"PG Survey- MD","mentionTime":"2025-07-31T05:00:00Z","wordCount":15,"comment":"Took time to answer questions about issues that were not the subject of the visit.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706701963,"surveyKey":"9536204192","source":"PG Survey- MD","mentionTime":"2025-07-26T05:00:00Z","wordCount":67,"comment":"I had my first visit with Dr. Ortega and I am very impressed on all levels of care that he provided: Knowledge, Professionalism, \"Bedside manor,\" etc. I had an urgent matter that his team was able to schedule me in that day. I have follow up appointments and other issues for him to look at. I am confident he will address them. Thank you Dr. Ortega!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706701249,"surveyKey":"9516244946","source":"PG Survey- MD","mentionTime":"2025-07-23T05:00:00Z","wordCount":8,"comment":"Dr Ortega was clear in his treatment plan","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706699397,"surveyKey":"9439853882","source":"PG Survey- MD","mentionTime":"2025-07-14T05:00:00Z","wordCount":9,"comment":"Was treated very nicely on a last minute appointment.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706698348,"surveyKey":"9439863036","source":"PG Survey- MD","mentionTime":"2025-07-09T05:00:00Z","wordCount":31,"comment":"Dr. Ortega remains the best MD I have seen in the last 60 years, since my childhood. He maintains a dynamic personal relationship with his patients while effectively solving their problems.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706698349,"surveyKey":"9439856818","source":"PG Survey- MD","mentionTime":"2025-07-09T05:00:00Z","wordCount":1,"comment":"Caring","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706698352,"surveyKey":"9439865102","source":"PG Survey- MD","mentionTime":"2025-07-09T05:00:00Z","wordCount":10,"comment":"Dr. Ortega is kind, professional and always fixes my problem","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768128064,"surveyKey":"9393232583","source":"PG Survey- MD","mentionTime":"2025-07-06T05:00:00Z","wordCount":16,"comment":"He was very thorough and explained the issues with me on a way I could understand.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768128068,"surveyKey":"9393229248","source":"PG Survey- MD","mentionTime":"2025-07-06T05:00:00Z","wordCount":7,"comment":"Dr. Ortega always helps me feel comfortable","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768128839,"surveyKey":"9374222829","source":"PG Survey- MD","mentionTime":"2025-06-28T05:00:00Z","wordCount":12,"comment":"Dr Ortega, was very professional and I feel confident in his care.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768128863,"surveyKey":"9379489963","source":"PG Survey- MD","mentionTime":"2025-06-28T05:00:00Z","wordCount":10,"comment":"Would recommend anyone to Dr Ortega! He's thorough and compassionate!!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768130984,"surveyKey":"9330640693","source":"PG Survey- MD","mentionTime":"2025-06-20T05:00:00Z","wordCount":22,"comment":"He was very thorough and explained things well, made a health plan for my son so I know what to expect next.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768130990,"surveyKey":"9330637590","source":"PG Survey- MD","mentionTime":"2025-06-20T05:00:00Z","wordCount":8,"comment":"Dr. Ortega is very knowledgeable in his field.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768132288,"surveyKey":"9294519430","source":"PG Survey- MD","mentionTime":"2025-06-14T05:00:00Z","wordCount":13,"comment":"Dr. Ortega was great. Much better than the previous ENT that I saw.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768134099,"surveyKey":"9251929559","source":"PG Survey- MD","mentionTime":"2025-06-07T05:00:00Z","wordCount":7,"comment":"Always very kind and patient with her","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768135095,"surveyKey":"9221864652","source":"PG Survey- MD","mentionTime":"2025-06-03T05:00:00Z","wordCount":9,"comment":"The Doctor and the Staff was kind and professional","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768136501,"surveyKey":"9207390294","source":"PG Survey- MD","mentionTime":"2025-05-31T05:00:00Z","wordCount":24,"comment":"Dr. Ortega listened to my concerns and was very informative on his explanation of treatment. He was extremely nice and easy to talk to.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768138592,"surveyKey":"9120942920","source":"PG Survey- MD","mentionTime":"2025-05-21T05:00:00Z","wordCount":5,"comment":"Excellent doctor! Wouod highly recommend!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768138852,"surveyKey":"9144414079","source":"PG Survey- MD","mentionTime":"2025-05-20T05:00:00Z","wordCount":5,"comment":"Dr. Ortega is the Best!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768140298,"surveyKey":"9054885605","source":"PG Survey- MD","mentionTime":"2025-05-14T05:00:00Z","wordCount":7,"comment":"Dr Ortega is very kind and knowledgeable","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768141135,"surveyKey":"9076595380","source":"PG Survey- MD","mentionTime":"2025-05-10T05:00:00Z","wordCount":23,"comment":"Dr. Ortega took good care of me. He took care of my medical problem and educated me about how to avoid future problems.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768141152,"surveyKey":"9084849760","source":"PG Survey- MD","mentionTime":"2025-05-10T05:00:00Z","wordCount":5,"comment":"Explained everything and didn't rush.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768141427,"surveyKey":"9040112043","source":"PG Survey- MD","mentionTime":"2025-05-09T05:00:00Z","wordCount":51,"comment":"I have been a patient of Dr. Ortega for more than 20 years. In addition to being extremely knowledgeable, he is articulate, thorough, and very compassionate. He affords me - and my husband - great peace of mind. I can always rely on him to help and care for my health.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768144760,"surveyKey":"8990888823","source":"PG Survey- MD","mentionTime":"2025-04-25T05:00:00Z","wordCount":72,"comment":"Dr. Ortega and his staff are amazing! He is the kindest, most respectful and professional doctor I have ever met. He truly cares and gives quality care and attention to his patients. I appreciate and value his many years of experience and wisdom. He is a rare doctor and good man. I hope he is rewarded and recognized by this administration and his colleagues, because he deserves to be seen and praised.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768145914,"surveyKey":"8959850697","source":"PG Survey- MD","mentionTime":"2025-04-20T05:00:00Z","wordCount":7,"comment":"My provider was pleasant and very attentive.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768145916,"surveyKey":"8955320025","source":"PG Survey- MD","mentionTime":"2025-04-20T05:00:00Z","wordCount":19,"comment":"I was in and out in no time. Very good service. I would recommend Dr Ortega and his staff","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768147042,"surveyKey":"8907859731","source":"PG Survey- MD","mentionTime":"2025-04-16T05:00:00Z","wordCount":2,"comment":"Good experience","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768147359,"surveyKey":"8907856310","source":"PG Survey- MD","mentionTime":"2025-04-15T05:00:00Z","wordCount":6,"comment":"Dr. Ortega is amazing and intuitive.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768148738,"surveyKey":"8861865305","source":"PG Survey- MD","mentionTime":"2025-04-09T05:00:00Z","wordCount":10,"comment":"Dr. Ortega was very professional and knowledgeable about my condition.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768149668,"surveyKey":"8869814087","source":"PG Survey- MD","mentionTime":"2025-04-05T05:00:00Z","wordCount":10,"comment":"Staff very nice and the Dr Ortega was very nice","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768154907,"surveyKey":"8683142763","source":"PG Survey- MD","mentionTime":"2025-03-13T05:00:00Z","wordCount":5,"comment":"Dr. Ortega is the best!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768155180,"surveyKey":"8683143014","source":"PG Survey- MD","mentionTime":"2025-03-12T05:00:00Z","wordCount":4,"comment":"Always 5 Stars! :)","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768156958,"surveyKey":"8640734548","source":"PG Survey- MD","mentionTime":"2025-03-05T05:00:00Z","wordCount":26,"comment":"Dr. Ortega is a very good physician. I was little upset leaving my job at 3pm for 340pm app. And not being seen until almost 5pm.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768157266,"surveyKey":"8660881038","source":"PG Survey- MD","mentionTime":"2025-03-04T05:00:00Z","wordCount":19,"comment":"Dr. Ortega has excellent patient care manners. I appeceated his concern for my ears and listening to my questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768157486,"surveyKey":"8626360652","source":"PG Survey- MD","mentionTime":"2025-03-03T05:00:00Z","wordCount":3,"comment":"Everyone is kind","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768158361,"surveyKey":"8640725291","source":"PG Survey- MD","mentionTime":"2025-02-28T05:00:00Z","wordCount":5,"comment":"Friendly, efficient, and communicates well.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768158707,"surveyKey":"8626359578","source":"PG Survey- MD","mentionTime":"2025-02-27T05:00:00Z","wordCount":7,"comment":"Very informative and a very nice Physician","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768160188,"surveyKey":"8600816773","source":"PG Survey- MD","mentionTime":"2025-02-22T05:00:00Z","wordCount":4,"comment":"Everything was OK, Good","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768162635,"surveyKey":"8549448889","source":"PG Survey- MD","mentionTime":"2025-02-14T05:00:00Z","wordCount":2,"comment":"Great doctor.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768164214,"surveyKey":"8508457783","source":"PG Survey- MD","mentionTime":"2025-02-08T05:00:00Z","wordCount":10,"comment":"Doctor Ortega is phenomenal. Very kind and transparent on communication.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768165248,"surveyKey":"8476243983","source":"PG Survey- MD","mentionTime":"2025-02-05T05:00:00Z","wordCount":16,"comment":"It was my first visit to see Dr. Ortega. He was very informative about my issue.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768165586,"surveyKey":"8476253016","source":"PG Survey- MD","mentionTime":"2025-02-04T05:00:00Z","wordCount":1,"comment":"Excellent","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768171074,"surveyKey":"8368386789","source":"PG Survey- MD","mentionTime":"2025-01-17T05:00:00Z","wordCount":4,"comment":"Very efficient with procedure.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768171298,"surveyKey":"8330678964","source":"PG Survey- MD","mentionTime":"2025-01-16T05:00:00Z","wordCount":2,"comment":"Excellent experience","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768171935,"surveyKey":"8303179730","source":"PG Survey- MD","mentionTime":"2025-01-14T05:00:00Z","wordCount":4,"comment":"Everything went very excellent.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768173692,"surveyKey":"8310363804","source":"PG Survey- MD","mentionTime":"2025-01-08T05:00:00Z","wordCount":11,"comment":"Dr Ortega is very processional and an excellent health care Doctor","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768173693,"surveyKey":"8310361050","source":"PG Survey- MD","mentionTime":"2025-01-08T05:00:00Z","wordCount":10,"comment":"He had reviewed my chart BEFORE he entered examining room.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768174481,"surveyKey":"8290048491","source":"PG Survey- MD","mentionTime":"2025-01-04T05:00:00Z","wordCount":21,"comment":"I liked my first visit with Dr. Ortega. He was helpful with my plan. His staff was very friendly and helpful.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768174638,"surveyKey":"8281604210","source":"PG Survey- MD","mentionTime":"2025-01-03T05:00:00Z","wordCount":3,"comment":"Excellent, efficient, knowedgeable","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768174959,"surveyKey":"8264908036","source":"PG Survey- MD","mentionTime":"2025-01-01T05:00:00Z","wordCount":2,"comment":"Great service","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1552463868,"surveyKey":"8017518838","source":"PG Survey- MD","mentionTime":"2024-11-25T05:00:00Z","wordCount":2,"comment":"Great Doctor!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1552465125,"surveyKey":"7993132292","source":"PG Survey- MD","mentionTime":"2024-11-21T05:00:00Z","wordCount":45,"comment":"Two visits so far, both of them had to wait more than an hour from the appointment time. First time thought it might be anomaly but second time sealed the deal. Liked the doctor and staff but wont be going back because of the experience.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":1}}]