Thyroid surgery

[{"id":1809661115,"surveyKey":"10803298469","source":"PG Survey- MD","mentionTime":"2026-02-27T05:00:00Z","wordCount":33,"comment":"It was my son's first time with Dr. K and she was super kind. My son has autism and Down syndrome and she was very good with him explaining what she was doing.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809662398,"surveyKey":"10795161144","source":"PG Survey- MD","mentionTime":"2026-02-24T05:00:00Z","wordCount":1,"comment":"Professional.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809663479,"surveyKey":"10760679554","source":"PG Survey- MD","mentionTime":"2026-02-21T05:00:00Z","wordCount":2,"comment":"Very friendly","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809664824,"surveyKey":"10760677154","source":"PG Survey- MD","mentionTime":"2026-02-18T05:00:00Z","wordCount":22,"comment":"At my first visit, Dr. Kakodkar really listened to my issues and explained very well what her plan was for treating me.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792310205,"surveyKey":"10622626419","source":"PG Survey- MD","mentionTime":"2026-01-28T05:00:00Z","wordCount":54,"comment":"Dr. Kakodkar was extremely professional. She was kind, patient and concerned about my problem. Dr. Kakodkar took the time to answer my questions and ensure that the problem was solved. She genuinely cared about my well being in a friendly manner. I would highly recommend Dr. Kakodkar and look forward to my next visit.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792310194,"surveyKey":"10622616990","source":"PG Survey- MD","mentionTime":"2026-01-28T05:00:00Z","wordCount":7,"comment":"She was Right up front her diagnose.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757554488,"surveyKey":"10264579323","source":"PG Survey- MD","mentionTime":"2025-11-26T05:00:00Z","wordCount":40,"comment":"My appointment with Dr. Kakodkar and here staff was great. Everyone was very professional and kind through this appointment. Her expertise is very good, she explains her findings and recommendations very well. I would strongly recommend her to other people.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757556519,"surveyKey":"10214325850","source":"PG Survey- MD","mentionTime":"2025-11-18T05:00:00Z","wordCount":8,"comment":"Dr was very understand and patient with me .","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757557540,"surveyKey":"10144706181","source":"PG Survey- MD","mentionTime":"2025-11-14T05:00:00Z","wordCount":28,"comment":"Impressive first visit with Dr K. Given my long-term sinus issues, I feel that the high level of care provided by [...] previously will be continued seamlessly.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757560741,"surveyKey":"10080538553","source":"PG Survey- MD","mentionTime":"2025-11-01T05:00:00Z","wordCount":12,"comment":"My care was excellent, Dr K was able to help my hearing.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739522579,"surveyKey":"9871303108","source":"PG Survey- MD","mentionTime":"2025-10-01T05:00:00Z","wordCount":13,"comment":"This was the first time appointment and was very pleased with my care.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722726456,"surveyKey":"9911696252","source":"PG Survey- MD","mentionTime":"2025-09-30T05:00:00Z","wordCount":15,"comment":"She was very knowledgeable in her field and she replied all my queries very well .","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722725014,"surveyKey":"9871310652","source":"PG Survey- MD","mentionTime":"2025-09-24T05:00:00Z","wordCount":3,"comment":"Excellent, very informative","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722722640,"surveyKey":"9831261334","source":"PG Survey- MD","mentionTime":"2025-09-16T05:00:00Z","wordCount":83,"comment":"She was fantastic! My previous doctor had retired so Dr. K was taking over my care. She was very thorough in getting history from me and seemed genuinely interested to hear what was going on and how she could help. She took her time, I never felt rushed. I appreciated her thoughts and suggestions in moving forward with my care. She even noticed I was overdue for some testing with another issue and wanted to get right on top of that. Excellent care!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722721357,"surveyKey":"9806733533","source":"PG Survey- MD","mentionTime":"2025-09-11T05:00:00Z","wordCount":2,"comment":"Good service","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706709641,"surveyKey":"9713482049","source":"PG Survey- MD","mentionTime":"2025-08-26T05:00:00Z","wordCount":9,"comment":"I was very pleased with my provider Dr. Kakodkar","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706707322,"surveyKey":"9656650190","source":"PG Survey- MD","mentionTime":"2025-08-16T05:00:00Z","wordCount":6,"comment":"Pleasant experience made to feel comfortable","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706702755,"surveyKey":"9550022577","source":"PG Survey- MD","mentionTime":"2025-07-29T05:00:00Z","wordCount":21,"comment":"The doctor is great and very caring. The woman who did my hearing test was really nice and answered my questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706702736,"surveyKey":"9549999610","source":"PG Survey- MD","mentionTime":"2025-07-29T05:00:00Z","wordCount":21,"comment":"Good to the point. Others might find bedside manner a bit less but I found it crisp and to the point.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1706701266,"surveyKey":"9516236734","source":"PG Survey- MD","mentionTime":"2025-07-23T05:00:00Z","wordCount":21,"comment":"Please keep up the good work. My care provider was so kind, friendly, helpful and supportive. She made me feel valuable.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706697085,"surveyKey":"9393223872","source":"PG Survey- MD","mentionTime":"2025-07-01T05:00:00Z","wordCount":3,"comment":"Very nice, attentive.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768129392,"surveyKey":"9308898299","source":"PG Survey- MD","mentionTime":"2025-06-26T05:00:00Z","wordCount":18,"comment":"Dr. K was easy to talk to and very informative and straight-forward about her opinion on my condition.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768131677,"surveyKey":"9308889483","source":"PG Survey- MD","mentionTime":"2025-06-17T05:00:00Z","wordCount":3,"comment":"Extremely friendly staff","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768134100,"surveyKey":"9251940163","source":"PG Survey- MD","mentionTime":"2025-06-07T05:00:00Z","wordCount":3,"comment":"Everyone was professional","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768134902,"surveyKey":"9221854891","source":"PG Survey- MD","mentionTime":"2025-06-04T05:00:00Z","wordCount":11,"comment":"My Dr seemed in a rush to complete examination. Very casual.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}}]

[{"id":1809667263,"surveyKey":"10717625569","source":"PG Survey- MD","mentionTime":"2026-02-11T05:00:00Z","wordCount":2,"comment":"Very informative!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809669072,"surveyKey":"10686831250","source":"PG Survey- MD","mentionTime":"2026-02-06T05:00:00Z","wordCount":9,"comment":"Dr. Miller is the best! Kind, caring, very thorough.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809669890,"surveyKey":"10669078467","source":"PG Survey- MD","mentionTime":"2026-02-04T05:00:00Z","wordCount":9,"comment":"I've received excellent care. All my questions was answered.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792307800,"surveyKey":"10544394218","source":"PG Survey- MD","mentionTime":"2026-01-20T05:00:00Z","wordCount":7,"comment":"Very kind Explain to easily understand that","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792306203,"surveyKey":"10544391860","source":"PG Survey- MD","mentionTime":"2026-01-15T05:00:00Z","wordCount":1,"comment":"Satisfied","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792305969,"surveyKey":"10537721243","source":"PG Survey- MD","mentionTime":"2026-01-14T05:00:00Z","wordCount":18,"comment":"I seen Dr Miller he was friendly, kind and very professional and explained everything I had concerns about!!!!!!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792304419,"surveyKey":"10509298770","source":"PG Survey- MD","mentionTime":"2026-01-09T05:00:00Z","wordCount":9,"comment":"Gave good explanation of diagnosis and treatment options available.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1792303717,"surveyKey":"10495534574","source":"PG Survey- MD","mentionTime":"2026-01-07T05:00:00Z","wordCount":20,"comment":"Dr. Miller listened to me and my concerns. He suggested a plan, which I agreed with, for future sinus issues.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303439,"surveyKey":"10467233579","source":"PG Survey- MD","mentionTime":"2026-01-06T05:00:00Z","wordCount":15,"comment":"Dr. Miller is very knowledgeable. He was able to diagnose issues with my ear quickly","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118187,"surveyKey":"10461350029","source":"PG Survey- MD","mentionTime":"2025-12-31T05:00:00Z","wordCount":37,"comment":"I have full confidence in Dr. Miller's ability to diagnose and treat any problems associated with the ear, nose and throat. My entire 4 member household makes a visit to Dr. Miller at least twice a year.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768120744,"surveyKey":"10385804438","source":"PG Survey- MD","mentionTime":"2025-12-17T05:00:00Z","wordCount":8,"comment":"Caring professional and knowledgeable Great bed side manner","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768123551,"surveyKey":"10314407827","source":"PG Survey- MD","mentionTime":"2025-12-05T05:00:00Z","wordCount":11,"comment":"Dr Miller was pleasant and easy to discuss my situation with.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768123839,"surveyKey":"10308082874","source":"PG Survey- MD","mentionTime":"2025-12-04T05:00:00Z","wordCount":10,"comment":"Easy to make an appointment, staff very caring & friendly","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768124062,"surveyKey":"10301717724","source":"PG Survey- MD","mentionTime":"2025-12-03T05:00:00Z","wordCount":6,"comment":"Very Professional as well as personable.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768124249,"surveyKey":"10294129741","source":"PG Survey- MD","mentionTime":"2025-12-02T05:00:00Z","wordCount":3,"comment":"Professional, knowledgeable, respectful","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757559849,"surveyKey":"10130706203","source":"PG Survey- MD","mentionTime":"2025-11-05T05:00:00Z","wordCount":7,"comment":"Dr. Miller is very nice and professional!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739517769,"surveyKey":"10005872150","source":"PG Survey- MD","mentionTime":"2025-10-15T05:00:00Z","wordCount":10,"comment":"Expertly took care of my blocked ear. Quick and efficient.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1706708864,"surveyKey":"9691104710","source":"PG Survey- MD","mentionTime":"2025-08-22T05:00:00Z","wordCount":16,"comment":"Doctor Miller and his staff were able to get me in the same day I called","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706708287,"surveyKey":"9678543199","source":"PG Survey- MD","mentionTime":"2025-08-20T05:00:00Z","wordCount":41,"comment":"He listened to all my symptoms,the medical issue preventimg me from seeing him sooner, and he then checked my ears, cleared all the eaxwax from both ears, then checked my throat and glands. He was quick and thorough. Thank you.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706707560,"surveyKey":"9630831378","source":"PG Survey- MD","mentionTime":"2025-08-17T05:00:00Z","wordCount":17,"comment":"The health care provider addressed my needs in a good manner, and helped me with my issues.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706706908,"surveyKey":"9644806822","source":"PG Survey- MD","mentionTime":"2025-08-14T05:00:00Z","wordCount":11,"comment":"Waited a hour in the exam room, given no explanation why!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1706706632,"surveyKey":"9638059853","source":"PG Survey- MD","mentionTime":"2025-08-13T05:00:00Z","wordCount":2,"comment":"Very good","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706706596,"surveyKey":"9638054873","source":"PG Survey- MD","mentionTime":"2025-08-13T05:00:00Z","wordCount":8,"comment":"Very professional .Explain everything so I can understand .","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706705988,"surveyKey":"9589845645","source":"PG Survey- MD","mentionTime":"2025-08-10T05:00:00Z","wordCount":4,"comment":"Dr. Miller was nice.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1706701185,"surveyKey":"9508760059","source":"PG Survey- MD","mentionTime":"2025-07-22T05:00:00Z","wordCount":54,"comment":"It was my first visit with Dr. Miller and the staff and it was fantastic. From the friendliness of the staff, to the aura of the waiting area and the knowledge of Dr. Miller helped ease any issues.I would and will be recommending this location to family and friends that need this service.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706700847,"surveyKey":"9477912202","source":"PG Survey- MD","mentionTime":"2025-07-21T05:00:00Z","wordCount":7,"comment":"Everyone was very nice and extremely polite.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706697576,"surveyKey":"9407220030","source":"PG Survey- MD","mentionTime":"2025-07-03T05:00:00Z","wordCount":13,"comment":"Dr Miller really helped, he was calm, efficient and easy to talk to.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768135472,"surveyKey":"9196512066","source":"PG Survey- MD","mentionTime":"2025-06-01T05:00:00Z","wordCount":5,"comment":"Dr. Miller was very thorough.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768136745,"surveyKey":"9202144556","source":"PG Survey- MD","mentionTime":"2025-05-30T05:00:00Z","wordCount":4,"comment":"The visit was fine.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768138609,"surveyKey":"9152015537","source":"PG Survey- MD","mentionTime":"2025-05-21T05:00:00Z","wordCount":4,"comment":"He is so nice","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768140060,"surveyKey":"9114870139","source":"PG Survey- MD","mentionTime":"2025-05-15T05:00:00Z","wordCount":18,"comment":"Doctor Miller took the time to listen and helped me get on the right track to feeling better","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768142217,"surveyKey":"9054890327","source":"PG Survey- MD","mentionTime":"2025-05-06T05:00:00Z","wordCount":16,"comment":"Miller explained and diagnosed my problem clearly and made recommendations in which I have complete confidence.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768147031,"surveyKey":"8937113459","source":"PG Survey- MD","mentionTime":"2025-04-16T05:00:00Z","wordCount":12,"comment":"Everyone was kind and communicated clearly to answer all of my questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768147351,"surveyKey":"8929205316","source":"PG Survey- MD","mentionTime":"2025-04-15T05:00:00Z","wordCount":4,"comment":"Explained the treatment plan.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1768148573,"surveyKey":"8901135409","source":"PG Survey- MD","mentionTime":"2025-04-10T05:00:00Z","wordCount":5,"comment":"Very informative, helpful, and pleasant.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768148733,"surveyKey":"8810678315","source":"PG Survey- MD","mentionTime":"2025-04-09T05:00:00Z","wordCount":9,"comment":"Dr. Miller was professional and on point. Good visit","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768155186,"surveyKey":"8714668058","source":"PG Survey- MD","mentionTime":"2025-03-12T05:00:00Z","wordCount":7,"comment":"He was direct and addressed my concerns.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768155399,"surveyKey":"8677009804","source":"PG Survey- MD","mentionTime":"2025-03-11T05:00:00Z","wordCount":50,"comment":"Dr. Miller was pleasant and answered all my questions, not sure why I have read so many negative comments about him. He may not be \"Mr.Bubbly\" but do you really want or need that from a care provider?These ENT's see 30-40 patients a day, cut them some slack.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768155396,"surveyKey":"8677011890","source":"PG Survey- MD","mentionTime":"2025-03-11T05:00:00Z","wordCount":15,"comment":"Really professional and polite.Great job by everyone, keep up all the hard good work","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768155417,"surveyKey":"8706853322","source":"PG Survey- MD","mentionTime":"2025-03-11T05:00:00Z","wordCount":37,"comment":"Doctor was really nice, and he explained everything very kindly. He was in a little bit of a rush but still, very nice! It is hard to find very nice ladies like this staff, loved the service.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768156948,"surveyKey":"8660880641","source":"PG Survey- MD","mentionTime":"2025-03-05T05:00:00Z","wordCount":24,"comment":"Dr Miller is down to earth, caring and listens to the patient and provides insight with a clear direction of best patient care outcome.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768157474,"surveyKey":"8626359618","source":"PG Survey- MD","mentionTime":"2025-03-03T05:00:00Z","wordCount":8,"comment":"He was accurate and provided the correct treatment.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768159458,"surveyKey":"8617065538","source":"PG Survey- MD","mentionTime":"2025-02-25T05:00:00Z","wordCount":27,"comment":"Very patient, thorough and informative. Took time to listen to my concerns and provide context to what I was feeling as a result of my health concerns","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768161701,"surveyKey":"8534779084","source":"PG Survey- MD","mentionTime":"2025-02-17T05:00:00Z","wordCount":10,"comment":"He was very attentive to my needs, and very kind.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768162652,"surveyKey":"8549445708","source":"PG Survey- MD","mentionTime":"2025-02-14T05:00:00Z","wordCount":14,"comment":"Dr. Miller performed a procedure that immediately fixed my problem. I am so grateful.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768165269,"surveyKey":"8484560360","source":"PG Survey- MD","mentionTime":"2025-02-05T05:00:00Z","wordCount":1,"comment":"Professional","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768165621,"surveyKey":"8476247267","source":"PG Survey- MD","mentionTime":"2025-02-04T05:00:00Z","wordCount":11,"comment":"It seemed like he didn't want to be bothered with questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":2}},{"id":1768173691,"surveyKey":"8264662994","source":"PG Survey- MD","mentionTime":"2025-01-08T05:00:00Z","wordCount":29,"comment":"Dr. Miller is very thorough and knowledgeable. He was very patient and attentive to all of my questions and concerns. I would definitely recommend him to family and friends.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768173954,"surveyKey":"8303180855","source":"PG Survey- MD","mentionTime":"2025-01-07T05:00:00Z","wordCount":12,"comment":"From the beginning to the end I was informed of each step.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1552461790,"surveyKey":"8071948834","source":"PG Survey- MD","mentionTime":"2024-11-28T05:00:00Z","wordCount":4,"comment":"Great with my kid","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1552461815,"surveyKey":"8071942662","source":"PG Survey- MD","mentionTime":"2024-11-28T05:00:00Z","wordCount":11,"comment":"Dr Miller was clear in his description of things and knowledgeable.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1552463770,"surveyKey":"8017512167","source":"PG Survey- MD","mentionTime":"2024-11-25T05:00:00Z","wordCount":9,"comment":"Dr Miller was great and so was his staff","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}}]

[{"id":1809661000,"surveyKey":"10803291755","source":"PG Survey- MD","mentionTime":"2026-02-27T05:00:00Z","wordCount":17,"comment":"Dr Ortega is very courteous and professional. He is very attentive and and answers my health questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809661590,"surveyKey":"10795173142","source":"PG Survey- MD","mentionTime":"2026-02-26T05:00:00Z","wordCount":4,"comment":"Excellent care as always.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809663090,"surveyKey":"10779846833","source":"PG Survey- MD","mentionTime":"2026-02-22T05:00:00Z","wordCount":15,"comment":"All staff were friendly, helpful and competent even though it was late in the day","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809663498,"surveyKey":"10773651153","source":"PG Survey- MD","mentionTime":"2026-02-21T05:00:00Z","wordCount":3,"comment":"Dr was fine.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":2}},{"id":1809663513,"surveyKey":"10779846729","source":"PG Survey- MD","mentionTime":"2026-02-21T05:00:00Z","wordCount":12,"comment":"Everything went very well. We couldn't be happier with the whole experience.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809664791,"surveyKey":"10760717972","source":"PG Survey- MD","mentionTime":"2026-02-18T05:00:00Z","wordCount":6,"comment":"Dr. Ortega is great. Explained well.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1809667664,"surveyKey":"10708631052","source":"PG Survey- MD","mentionTime":"2026-02-10T05:00:00Z","wordCount":9,"comment":"The were on time and honest about my treatment","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1809669854,"surveyKey":"10635848293","source":"PG Survey- MD","mentionTime":"2026-02-04T05:00:00Z","wordCount":4,"comment":"Excellent care by staff.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792308183,"surveyKey":"10574050127","source":"PG Survey- MD","mentionTime":"2026-01-22T05:00:00Z","wordCount":5,"comment":"Good bedside manner and efficient.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303769,"surveyKey":"10487983698","source":"PG Survey- MD","mentionTime":"2026-01-08T05:00:00Z","wordCount":4,"comment":"Everyone was very kind,","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303335,"surveyKey":"10487983306","source":"PG Survey- MD","mentionTime":"2026-01-06T05:00:00Z","wordCount":6,"comment":"Very nice people to deal with","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303180,"surveyKey":"10461368561","source":"PG Survey- MD","mentionTime":"2026-01-05T05:00:00Z","wordCount":25,"comment":"John is very Thorough when tending to your needs and concerns. He doesn't rush any he explains in detail what's happening and what to do.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792302881,"surveyKey":"10475917007","source":"PG Survey- MD","mentionTime":"2026-01-03T05:00:00Z","wordCount":5,"comment":"Dr. Ortega is my guy.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792302912,"surveyKey":"10475917315","source":"PG Survey- MD","mentionTime":"2026-01-03T05:00:00Z","wordCount":4,"comment":"Dr. Ortega is outstanding!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118312,"surveyKey":"10399469821","source":"PG Survey- MD","mentionTime":"2025-12-30T05:00:00Z","wordCount":27,"comment":"Dr. Ortega is wonderful doctor...professional, kind, easily understood, takes his time (not hurried), and makes me feel comfortable with regard to asking questions about my hearing.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118735,"surveyKey":"10443520487","source":"PG Survey- MD","mentionTime":"2025-12-27T05:00:00Z","wordCount":28,"comment":"Doctor Ortega was great! He listened to me and took time to talk me through the different options. I wish every appointment and doctor was like this one!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118824,"surveyKey":"10428600788","source":"PG Survey- MD","mentionTime":"2025-12-26T05:00:00Z","wordCount":24,"comment":"Dr. Ortega listened and went over my hearing test explaining what it meant. He came up with a plan that made sense to me.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768119943,"surveyKey":"10405505600","source":"PG Survey- MD","mentionTime":"2025-12-20T05:00:00Z","wordCount":3,"comment":"All very professsional..","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768120713,"surveyKey":"10385791765","source":"PG Survey- MD","mentionTime":"2025-12-17T05:00:00Z","wordCount":23,"comment":"Dr Oretga, although 45 minutes late, was wonderful. Took time to listen to me and develop some options to get me towards recovery.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768120743,"surveyKey":"10385798839","source":"PG Survey- MD","mentionTime":"2025-12-17T05:00:00Z","wordCount":38,"comment":"Dr. Ortega is the most thorough, communicative, and intelligent Doctor I've ever encountered. I dislike the term \"care provider\". I feel that it degrades the genuine care and effort taken to achieve a degree as a Medical Doctor.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768120746,"surveyKey":"10385809349","source":"PG Survey- MD","mentionTime":"2025-12-17T05:00:00Z","wordCount":36,"comment":"I have a lot of respect for Dr. Ortega. That is why I was willing to wait despite the large delay. But I was taxed with my frustration at the delays, so early into a day.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768121971,"surveyKey":"10357529532","source":"PG Survey- MD","mentionTime":"2025-12-12T05:00:00Z","wordCount":46,"comment":"As this was my initial visit, Dr. Ortega was professionally welcoming and had a very reassuring manner. He explained things thoroughly and exhibited a sincere interest in my hearing concerns and clearly explained my test results, with follow up options and recommendations. A very positive experience.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768122411,"surveyKey":"10344799321","source":"PG Survey- MD","mentionTime":"2025-12-10T05:00:00Z","wordCount":32,"comment":"Doctor Ortega is a great doctor when I come to see him. I know that I'm going to feel better afterwards. He has great bed side manners. I will strongly recommend him","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757555342,"surveyKey":"10241627619","source":"PG Survey- MD","mentionTime":"2025-11-22T05:00:00Z","wordCount":27,"comment":"He really took the time to listen to everything I had going on and was concerned that no one was treating my symptoms outside of the infection.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757559588,"surveyKey":"10130706802","source":"PG Survey- MD","mentionTime":"2025-11-06T05:00:00Z","wordCount":2,"comment":"Very educational","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757559839,"surveyKey":"10101125911","source":"PG Survey- MD","mentionTime":"2025-11-05T05:00:00Z","wordCount":19,"comment":"He was very attentive to all of my needs and didn't try to rush me out of the appointment.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757560758,"surveyKey":"10106927264","source":"PG Survey- MD","mentionTime":"2025-11-01T05:00:00Z","wordCount":19,"comment":"Very pleased with the doctor's care and concern about my condition. I recommend it to anyone with allergy problems.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739512258,"surveyKey":"10065547691","source":"PG Survey- MD","mentionTime":"2025-10-31T05:00:00Z","wordCount":13,"comment":"Very professional and caring. Listened to my concerns and answered all my questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739514163,"surveyKey":"10060118209","source":"PG Survey- MD","mentionTime":"2025-10-25T05:00:00Z","wordCount":44,"comment":"I was a new patient. Doctor walked into the exam room and did not introduce himself before beginning the exam. I had to ask who he was. I think it is important for patients to know who is touching them and asking them questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":1}},{"id":1739515049,"surveyKey":"10019075799","source":"PG Survey- MD","mentionTime":"2025-10-22T05:00:00Z","wordCount":10,"comment":"The care that I received was very professional and compassionate.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739516000,"surveyKey":"10024817287","source":"PG Survey- MD","mentionTime":"2025-10-19T05:00:00Z","wordCount":2,"comment":"Very informative","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739517092,"surveyKey":"10019066869","source":"PG Survey- MD","mentionTime":"2025-10-17T05:00:00Z","wordCount":10,"comment":"Dr. Ortega is very knowledgeable, a careful listener and empathetic.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739517747,"surveyKey":"9978502013","source":"PG Survey- MD","mentionTime":"2025-10-15T05:00:00Z","wordCount":6,"comment":"Tops don't let Ortega retire :)","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739520201,"surveyKey":"9919217840","source":"PG Survey- MD","mentionTime":"2025-10-06T05:00:00Z","wordCount":18,"comment":"Dr Ortega was very caring, considerate, took time to listen to me and was concerned about my inquiries.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739521083,"surveyKey":"9938687223","source":"PG Survey- MD","mentionTime":"2025-10-04T05:00:00Z","wordCount":5,"comment":"Very professional, patient, good listener.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739521723,"surveyKey":"9932983443","source":"PG Survey- MD","mentionTime":"2025-10-03T05:00:00Z","wordCount":9,"comment":"Dr Ortega was efficient. He listened and was kind.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1722722945,"surveyKey":"9839053662","source":"PG Survey- MD","mentionTime":"2025-09-17T05:00:00Z","wordCount":8,"comment":"I always look forward to seeing Dr. Ortega.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722722082,"surveyKey":"9817557048","source":"PG Survey- MD","mentionTime":"2025-09-14T05:00:00Z","wordCount":1,"comment":"Professional","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722720983,"surveyKey":"9802631797","source":"PG Survey- MD","mentionTime":"2025-09-10T05:00:00Z","wordCount":88,"comment":"Once the doctor came into the exam room, the care that I was provided was very swift. However, I was sitting in the exam room for over 30 minutes before the doctor came in. I actually had opened the door and stepped out into the hallway when he was heading towards my exam room. Would've appreciated someone popping their head in to let me know that I was not forgotten and that he was either running late or as he told me on the phone with the hospital.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1768125211,"surveyKey":"9793591840","source":"PG Survey- MD","mentionTime":"2025-09-09T05:00:00Z","wordCount":10,"comment":"Dr ortega has a great way of explaining my treatment.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722719875,"surveyKey":"9778596111","source":"PG Survey- MD","mentionTime":"2025-09-06T05:00:00Z","wordCount":7,"comment":"Doctor, please don't retire any time soon.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722719099,"surveyKey":"9759326935","source":"PG Survey- MD","mentionTime":"2025-09-03T05:00:00Z","wordCount":12,"comment":"Good rapport with Dr Ortega. Quick and efficient ear cleaning. Thank You","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1706710385,"surveyKey":"9738709989","source":"PG Survey- MD","mentionTime":"2025-08-30T05:00:00Z","wordCount":25,"comment":"Dr Ortega heard my concerns and genuinely cares about my well being. Provides all the proper care and referrals to keep me healthy. Thank you!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706710203,"surveyKey":"9733468230","source":"PG Survey- MD","mentionTime":"2025-08-29T05:00:00Z","wordCount":8,"comment":"Dr Ortega is a caring & engaging professional","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706709725,"surveyKey":"9691100557","source":"PG Survey- MD","mentionTime":"2025-08-27T05:00:00Z","wordCount":3,"comment":"Efficient and kind","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706708621,"surveyKey":"9691096411","source":"PG Survey- MD","mentionTime":"2025-08-22T05:00:00Z","wordCount":13,"comment":"Dr Ortega is excellent! Never less than that each time I saw him.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706707663,"surveyKey":"9638046683","source":"PG Survey- MD","mentionTime":"2025-08-18T05:00:00Z","wordCount":10,"comment":"Dr Ortega is kind, knowledgeable and easy to talk to .","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706707234,"surveyKey":"9656648219","source":"PG Survey- MD","mentionTime":"2025-08-16T05:00:00Z","wordCount":8,"comment":"Very thorough and detailed- very kind and caring","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706707236,"surveyKey":"9656648934","source":"PG Survey- MD","mentionTime":"2025-08-16T05:00:00Z","wordCount":1,"comment":"Excellent","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706706939,"surveyKey":"9650860657","source":"PG Survey- MD","mentionTime":"2025-08-15T05:00:00Z","wordCount":5,"comment":"He Is A Great Doctor!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706705842,"surveyKey":"9616193007","source":"PG Survey- MD","mentionTime":"2025-08-10T05:00:00Z","wordCount":9,"comment":"Dr. Ortega knows what he is doing and why!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706704613,"surveyKey":"9597185349","source":"PG Survey- MD","mentionTime":"2025-08-06T05:00:00Z","wordCount":14,"comment":"Excellent!! When I left, I felt confident that my health concern was appropriately addressed.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706703826,"surveyKey":"9575696252","source":"PG Survey- MD","mentionTime":"2025-08-02T05:00:00Z","wordCount":39,"comment":"Once Dr Ortega came into the room he was ok but I waited 10 minutes in the waiting room and an hour in the room waiting for him to come! Thankfully one of the staff offered me a water.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1706703495,"surveyKey":"9569877189","source":"PG Survey- MD","mentionTime":"2025-08-01T05:00:00Z","wordCount":14,"comment":"Dr Ortega takes time and listens very well at your concerns. Highly recommend him","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706703502,"surveyKey":"9540221258","source":"PG Survey- MD","mentionTime":"2025-08-01T05:00:00Z","wordCount":15,"comment":"I am feeling, the bleeding in my nose stopped. I am glad I found you","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706703173,"surveyKey":"9557260756","source":"PG Survey- MD","mentionTime":"2025-07-31T05:00:00Z","wordCount":15,"comment":"Took time to answer questions about issues that were not the subject of the visit.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706701963,"surveyKey":"9536204192","source":"PG Survey- MD","mentionTime":"2025-07-26T05:00:00Z","wordCount":67,"comment":"I had my first visit with Dr. Ortega and I am very impressed on all levels of care that he provided: Knowledge, Professionalism, \"Bedside manor,\" etc. I had an urgent matter that his team was able to schedule me in that day. I have follow up appointments and other issues for him to look at. I am confident he will address them. Thank you Dr. Ortega!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706701249,"surveyKey":"9516244946","source":"PG Survey- MD","mentionTime":"2025-07-23T05:00:00Z","wordCount":8,"comment":"Dr Ortega was clear in his treatment plan","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706699397,"surveyKey":"9439853882","source":"PG Survey- MD","mentionTime":"2025-07-14T05:00:00Z","wordCount":9,"comment":"Was treated very nicely on a last minute appointment.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706698348,"surveyKey":"9439863036","source":"PG Survey- MD","mentionTime":"2025-07-09T05:00:00Z","wordCount":31,"comment":"Dr. Ortega remains the best MD I have seen in the last 60 years, since my childhood. He maintains a dynamic personal relationship with his patients while effectively solving their problems.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706698349,"surveyKey":"9439856818","source":"PG Survey- MD","mentionTime":"2025-07-09T05:00:00Z","wordCount":1,"comment":"Caring","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706698352,"surveyKey":"9439865102","source":"PG Survey- MD","mentionTime":"2025-07-09T05:00:00Z","wordCount":10,"comment":"Dr. Ortega is kind, professional and always fixes my problem","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768128064,"surveyKey":"9393232583","source":"PG Survey- MD","mentionTime":"2025-07-06T05:00:00Z","wordCount":16,"comment":"He was very thorough and explained the issues with me on a way I could understand.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768128068,"surveyKey":"9393229248","source":"PG Survey- MD","mentionTime":"2025-07-06T05:00:00Z","wordCount":7,"comment":"Dr. Ortega always helps me feel comfortable","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768128839,"surveyKey":"9374222829","source":"PG Survey- MD","mentionTime":"2025-06-28T05:00:00Z","wordCount":12,"comment":"Dr Ortega, was very professional and I feel confident in his care.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768128863,"surveyKey":"9379489963","source":"PG Survey- MD","mentionTime":"2025-06-28T05:00:00Z","wordCount":10,"comment":"Would recommend anyone to Dr Ortega! He's thorough and compassionate!!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768130984,"surveyKey":"9330640693","source":"PG Survey- MD","mentionTime":"2025-06-20T05:00:00Z","wordCount":22,"comment":"He was very thorough and explained things well, made a health plan for my son so I know what to expect next.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768130990,"surveyKey":"9330637590","source":"PG Survey- MD","mentionTime":"2025-06-20T05:00:00Z","wordCount":8,"comment":"Dr. Ortega is very knowledgeable in his field.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768132288,"surveyKey":"9294519430","source":"PG Survey- MD","mentionTime":"2025-06-14T05:00:00Z","wordCount":13,"comment":"Dr. Ortega was great. Much better than the previous ENT that I saw.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768134099,"surveyKey":"9251929559","source":"PG Survey- MD","mentionTime":"2025-06-07T05:00:00Z","wordCount":7,"comment":"Always very kind and patient with her","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768135095,"surveyKey":"9221864652","source":"PG Survey- MD","mentionTime":"2025-06-03T05:00:00Z","wordCount":9,"comment":"The Doctor and the Staff was kind and professional","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768136501,"surveyKey":"9207390294","source":"PG Survey- MD","mentionTime":"2025-05-31T05:00:00Z","wordCount":24,"comment":"Dr. Ortega listened to my concerns and was very informative on his explanation of treatment. He was extremely nice and easy to talk to.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768138592,"surveyKey":"9120942920","source":"PG Survey- MD","mentionTime":"2025-05-21T05:00:00Z","wordCount":5,"comment":"Excellent doctor! Wouod highly recommend!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768138852,"surveyKey":"9144414079","source":"PG Survey- MD","mentionTime":"2025-05-20T05:00:00Z","wordCount":5,"comment":"Dr. Ortega is the Best!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768140298,"surveyKey":"9054885605","source":"PG Survey- MD","mentionTime":"2025-05-14T05:00:00Z","wordCount":7,"comment":"Dr Ortega is very kind and knowledgeable","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768141135,"surveyKey":"9076595380","source":"PG Survey- MD","mentionTime":"2025-05-10T05:00:00Z","wordCount":23,"comment":"Dr. Ortega took good care of me. He took care of my medical problem and educated me about how to avoid future problems.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768141152,"surveyKey":"9084849760","source":"PG Survey- MD","mentionTime":"2025-05-10T05:00:00Z","wordCount":5,"comment":"Explained everything and didn't rush.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768141427,"surveyKey":"9040112043","source":"PG Survey- MD","mentionTime":"2025-05-09T05:00:00Z","wordCount":51,"comment":"I have been a patient of Dr. Ortega for more than 20 years. In addition to being extremely knowledgeable, he is articulate, thorough, and very compassionate. He affords me - and my husband - great peace of mind. I can always rely on him to help and care for my health.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768144760,"surveyKey":"8990888823","source":"PG Survey- MD","mentionTime":"2025-04-25T05:00:00Z","wordCount":72,"comment":"Dr. Ortega and his staff are amazing! He is the kindest, most respectful and professional doctor I have ever met. He truly cares and gives quality care and attention to his patients. I appreciate and value his many years of experience and wisdom. He is a rare doctor and good man. I hope he is rewarded and recognized by this administration and his colleagues, because he deserves to be seen and praised.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768145914,"surveyKey":"8959850697","source":"PG Survey- MD","mentionTime":"2025-04-20T05:00:00Z","wordCount":7,"comment":"My provider was pleasant and very attentive.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768145916,"surveyKey":"8955320025","source":"PG Survey- MD","mentionTime":"2025-04-20T05:00:00Z","wordCount":19,"comment":"I was in and out in no time. Very good service. I would recommend Dr Ortega and his staff","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768147042,"surveyKey":"8907859731","source":"PG Survey- MD","mentionTime":"2025-04-16T05:00:00Z","wordCount":2,"comment":"Good experience","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768147359,"surveyKey":"8907856310","source":"PG Survey- MD","mentionTime":"2025-04-15T05:00:00Z","wordCount":6,"comment":"Dr. Ortega is amazing and intuitive.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768148738,"surveyKey":"8861865305","source":"PG Survey- MD","mentionTime":"2025-04-09T05:00:00Z","wordCount":10,"comment":"Dr. Ortega was very professional and knowledgeable about my condition.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768149668,"surveyKey":"8869814087","source":"PG Survey- MD","mentionTime":"2025-04-05T05:00:00Z","wordCount":10,"comment":"Staff very nice and the Dr Ortega was very nice","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768154907,"surveyKey":"8683142763","source":"PG Survey- MD","mentionTime":"2025-03-13T05:00:00Z","wordCount":5,"comment":"Dr. Ortega is the best!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768155180,"surveyKey":"8683143014","source":"PG Survey- MD","mentionTime":"2025-03-12T05:00:00Z","wordCount":4,"comment":"Always 5 Stars! :)","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768156958,"surveyKey":"8640734548","source":"PG Survey- MD","mentionTime":"2025-03-05T05:00:00Z","wordCount":26,"comment":"Dr. Ortega is a very good physician. I was little upset leaving my job at 3pm for 340pm app. And not being seen until almost 5pm.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768157266,"surveyKey":"8660881038","source":"PG Survey- MD","mentionTime":"2025-03-04T05:00:00Z","wordCount":19,"comment":"Dr. Ortega has excellent patient care manners. I appeceated his concern for my ears and listening to my questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768157486,"surveyKey":"8626360652","source":"PG Survey- MD","mentionTime":"2025-03-03T05:00:00Z","wordCount":3,"comment":"Everyone is kind","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768158361,"surveyKey":"8640725291","source":"PG Survey- MD","mentionTime":"2025-02-28T05:00:00Z","wordCount":5,"comment":"Friendly, efficient, and communicates well.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768158707,"surveyKey":"8626359578","source":"PG Survey- MD","mentionTime":"2025-02-27T05:00:00Z","wordCount":7,"comment":"Very informative and a very nice Physician","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768160188,"surveyKey":"8600816773","source":"PG Survey- MD","mentionTime":"2025-02-22T05:00:00Z","wordCount":4,"comment":"Everything was OK, Good","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768162635,"surveyKey":"8549448889","source":"PG Survey- MD","mentionTime":"2025-02-14T05:00:00Z","wordCount":2,"comment":"Great doctor.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768164214,"surveyKey":"8508457783","source":"PG Survey- MD","mentionTime":"2025-02-08T05:00:00Z","wordCount":10,"comment":"Doctor Ortega is phenomenal. Very kind and transparent on communication.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768165248,"surveyKey":"8476243983","source":"PG Survey- MD","mentionTime":"2025-02-05T05:00:00Z","wordCount":16,"comment":"It was my first visit to see Dr. Ortega. He was very informative about my issue.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768165586,"surveyKey":"8476253016","source":"PG Survey- MD","mentionTime":"2025-02-04T05:00:00Z","wordCount":1,"comment":"Excellent","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768171074,"surveyKey":"8368386789","source":"PG Survey- MD","mentionTime":"2025-01-17T05:00:00Z","wordCount":4,"comment":"Very efficient with procedure.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768171298,"surveyKey":"8330678964","source":"PG Survey- MD","mentionTime":"2025-01-16T05:00:00Z","wordCount":2,"comment":"Excellent experience","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768171935,"surveyKey":"8303179730","source":"PG Survey- MD","mentionTime":"2025-01-14T05:00:00Z","wordCount":4,"comment":"Everything went very excellent.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768173692,"surveyKey":"8310363804","source":"PG Survey- MD","mentionTime":"2025-01-08T05:00:00Z","wordCount":11,"comment":"Dr Ortega is very processional and an excellent health care Doctor","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768173693,"surveyKey":"8310361050","source":"PG Survey- MD","mentionTime":"2025-01-08T05:00:00Z","wordCount":10,"comment":"He had reviewed my chart BEFORE he entered examining room.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768174481,"surveyKey":"8290048491","source":"PG Survey- MD","mentionTime":"2025-01-04T05:00:00Z","wordCount":21,"comment":"I liked my first visit with Dr. Ortega. He was helpful with my plan. His staff was very friendly and helpful.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768174638,"surveyKey":"8281604210","source":"PG Survey- MD","mentionTime":"2025-01-03T05:00:00Z","wordCount":3,"comment":"Excellent, efficient, knowedgeable","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768174959,"surveyKey":"8264908036","source":"PG Survey- MD","mentionTime":"2025-01-01T05:00:00Z","wordCount":2,"comment":"Great service","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1552463868,"surveyKey":"8017518838","source":"PG Survey- MD","mentionTime":"2024-11-25T05:00:00Z","wordCount":2,"comment":"Great Doctor!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1552465125,"surveyKey":"7993132292","source":"PG Survey- MD","mentionTime":"2024-11-21T05:00:00Z","wordCount":45,"comment":"Two visits so far, both of them had to wait more than an hour from the appointment time. First time thought it might be anomaly but second time sealed the deal. Liked the doctor and staff but wont be going back because of the experience.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":1}}]

[{"id":1809662400,"surveyKey":"10795175931","source":"PG Survey- MD","mentionTime":"2026-02-24T05:00:00Z","wordCount":30,"comment":"Really liked Dr. Hegazin. He was patient, kind, took time to listen to me and answer my questions. The audiologist was wonderful as well and explained everything she was doing.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809663496,"surveyKey":"10767322660","source":"PG Survey- MD","mentionTime":"2026-02-21T05:00:00Z","wordCount":10,"comment":"The Doctor was kind and gentle. Definitely listened to me.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809664799,"surveyKey":"10708630092","source":"PG Survey- MD","mentionTime":"2026-02-18T05:00:00Z","wordCount":15,"comment":"The dr had such great bedside manners, he explained the situation well and show pasison","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809669063,"surveyKey":"10686831377","source":"PG Survey- MD","mentionTime":"2026-02-06T05:00:00Z","wordCount":20,"comment":"I was very pleased with the information I recieved.. Doctor explained everything to me.. I will continue to follow him.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809669974,"surveyKey":"10669084167","source":"PG Survey- MD","mentionTime":"2026-02-04T05:00:00Z","wordCount":56,"comment":"I am happy with my doctors care. Dr. H is humble and caring. Dr. H understood my concerns and always addresses them by informing and educating me. I wish all doctors were Like him. I appreciate him and hope we can figure out how to eliviate what is happening to my ear. Thanks so much.L","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1809670791,"surveyKey":"10615268576","source":"PG Survey- MD","mentionTime":"2026-02-01T05:00:00Z","wordCount":2,"comment":"Thank you","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792310014,"surveyKey":"10581158982","source":"PG Survey- MD","mentionTime":"2026-01-27T05:00:00Z","wordCount":61,"comment":"The diagnosis done by my doctor was spot on. As per his advice, the medicine helped me relieve my symptoms in less than 3 days. I'm already feeling 90% better. The overall process at the clinic was well organised and results of the tests were available before the doctor could see me. It took about 40 minutes to finish my appointment.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792309249,"surveyKey":"10599646646","source":"PG Survey- MD","mentionTime":"2026-01-24T05:00:00Z","wordCount":21,"comment":"He took time to hear about what problems lead up to me needing his services and was very caring during visit","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792308483,"surveyKey":"10587353605","source":"PG Survey- MD","mentionTime":"2026-01-22T05:00:00Z","wordCount":11,"comment":"They got me right away and the doctor was very good","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792307842,"surveyKey":"10574055677","source":"PG Survey- MD","mentionTime":"2026-01-20T05:00:00Z","wordCount":7,"comment":"Very nice and kind doctor. Very informative.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792306620,"surveyKey":"10509298568","source":"PG Survey- MD","mentionTime":"2026-01-16T05:00:00Z","wordCount":36,"comment":"I did not make an appointment on computer although I thought I did. They worked me into their schedule and I was very appreciative. I very much appreciate Dr. Hegazin. He is friendly, kind and efficient.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792306638,"surveyKey":"10551469862","source":"PG Survey- MD","mentionTime":"2026-01-16T05:00:00Z","wordCount":7,"comment":"Dr Hegazin is an excellent, caring doctor","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792305295,"surveyKey":"10495549550","source":"PG Survey- MD","mentionTime":"2026-01-12T05:00:00Z","wordCount":2,"comment":"Very caring","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792304449,"surveyKey":"10509312840","source":"PG Survey- MD","mentionTime":"2026-01-09T05:00:00Z","wordCount":18,"comment":"Dr. Hegazin is kind, considerate, and genuinely interested in my well-being. I have recommended him to a friend.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792304082,"surveyKey":"10503814607","source":"PG Survey- MD","mentionTime":"2026-01-08T05:00:00Z","wordCount":33,"comment":"Dr Hegazin is very attentive and knowledgeable. I would recommend him to everyone. I truly appreciate not only his ability to listen but his willingness to provide alternative solutions to alleviate the problem.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792304065,"surveyKey":"10503816770","source":"PG Survey- MD","mentionTime":"2026-01-08T05:00:00Z","wordCount":37,"comment":"Dr Hegazin's \"bedside manner\" is a \"10\" - professional, caring, who Is also a good listener. He made a commitment to research a medication after my visit and get back to me quickly, and he did so!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118168,"surveyKey":"10428589314","source":"PG Survey- MD","mentionTime":"2025-12-31T05:00:00Z","wordCount":6,"comment":"Great bedside manner, calm, informative, kind","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768119003,"surveyKey":"10399471763","source":"PG Survey- MD","mentionTime":"2025-12-24T05:00:00Z","wordCount":3,"comment":"Very good visit","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768122212,"surveyKey":"10351467821","source":"PG Survey- MD","mentionTime":"2025-12-11T05:00:00Z","wordCount":10,"comment":"Michael is a great doctor. Has really been helping me","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768122470,"surveyKey":"10344809886","source":"PG Survey- MD","mentionTime":"2025-12-10T05:00:00Z","wordCount":20,"comment":"He was on time. He was very kind and very thorough with his exam. It was a very pleasant experience","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757558808,"surveyKey":"10144703958","source":"PG Survey- MD","mentionTime":"2025-11-09T05:00:00Z","wordCount":4,"comment":"Very welcoming, excellent doctor!!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757559599,"surveyKey":"10138091699","source":"PG Survey- MD","mentionTime":"2025-11-06T05:00:00Z","wordCount":38,"comment":"I came in for a 3rd opinion and I feel I'm finally be heard. Dr. Hegazin listened to my concerns and came up with a treatment plan for me. He's very knowledgeable and not dismissive of my concerns.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757560821,"surveyKey":"10106925547","source":"PG Survey- MD","mentionTime":"2025-11-01T05:00:00Z","wordCount":5,"comment":"Very professional. Gave helpful recommendations.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739513011,"surveyKey":"10060119342","source":"PG Survey- MD","mentionTime":"2025-10-29T05:00:00Z","wordCount":20,"comment":"The doctor was very thorough - listened to my concerns - extensive exam - recommended testing to achieve best diagnosis","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739513079,"surveyKey":"10087890735","source":"PG Survey- MD","mentionTime":"2025-10-29T05:00:00Z","wordCount":19,"comment":"The doctor was kind, patient, willing to listen and discuss possible options with me. I would highly recommend him.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739517541,"surveyKey":"10012617818","source":"PG Survey- MD","mentionTime":"2025-10-16T05:00:00Z","wordCount":9,"comment":"Care was great! Felt wellListened too and cared for.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739518696,"surveyKey":"9984253926","source":"PG Survey- MD","mentionTime":"2025-10-11T05:00:00Z","wordCount":16,"comment":"Excellent bedside manners, took his time to listen, answered all my questions and provided treatment options.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739519016,"surveyKey":"9978506153","source":"PG Survey- MD","mentionTime":"2025-10-10T05:00:00Z","wordCount":21,"comment":"He is very pleasant and kind listens to your concerns and provides solutions. Would definitely recommend him to family and friends.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739519009,"surveyKey":"9978498069","source":"PG Survey- MD","mentionTime":"2025-10-10T05:00:00Z","wordCount":8,"comment":"He's very polite and his knowledge is exellent","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739519572,"surveyKey":"9971981703","source":"PG Survey- MD","mentionTime":"2025-10-09T05:00:00Z","wordCount":10,"comment":"Dr. Hegazin was amazing! He was kind knowledgeable and caring.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739519555,"surveyKey":"9965414918","source":"PG Survey- MD","mentionTime":"2025-10-09T05:00:00Z","wordCount":2,"comment":"Great doctor.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739519744,"surveyKey":"9965418402","source":"PG Survey- MD","mentionTime":"2025-10-08T05:00:00Z","wordCount":50,"comment":"The reception staff was very accommodating and our medical assistant efficiently took my history. She also acquired the video interpreter for me so that I could understand the visit via Americal Sing Language. Dr. H was warm and personable. He was able to resolve my problem in a few minutes.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722725104,"surveyKey":"9878621898","source":"PG Survey- MD","mentionTime":"2025-09-24T05:00:00Z","wordCount":7,"comment":"Very caring and listens to my concerns.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722722816,"surveyKey":"9812159501","source":"PG Survey- MD","mentionTime":"2025-09-16T05:00:00Z","wordCount":11,"comment":"Dr. Hegazin is awesome. He is very knowledgeable, professional and kind.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722721788,"surveyKey":"9812157539","source":"PG Survey- MD","mentionTime":"2025-09-12T05:00:00Z","wordCount":3,"comment":"Outstanding experience overall","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722721453,"surveyKey":"9802628153","source":"PG Survey- MD","mentionTime":"2025-09-11T05:00:00Z","wordCount":24,"comment":"Dr. Hegazin was kind and very gentle. Explained everything well. Would definitely recommend him and his care team to anyone looking for an ENT.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722721210,"surveyKey":"9802622697","source":"PG Survey- MD","mentionTime":"2025-09-10T05:00:00Z","wordCount":23,"comment":"He was very good. I honestly felt heard and listened to. If I need anything in future definitely will go back. Very validating","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1722719371,"surveyKey":"9759321732","source":"PG Survey- MD","mentionTime":"2025-09-03T05:00:00Z","wordCount":30,"comment":"He was very caring and understanding with my hearing loss. Explained every question with detail and made sure I felt comfortable with everything before I left. I would highly recommend.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706710337,"surveyKey":"9733469892","source":"PG Survey- MD","mentionTime":"2025-08-29T05:00:00Z","wordCount":16,"comment":"Dr Michael is so amazing and he care about his patients . He is a awesome doctor..","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706709947,"surveyKey":"9720912465","source":"PG Survey- MD","mentionTime":"2025-08-27T05:00:00Z","wordCount":16,"comment":"Dr. Hegazin is kind and caring. He was great at explaining everything clearly regarding the surgery.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706708607,"surveyKey":"9685047354","source":"PG Survey- MD","mentionTime":"2025-08-21T05:00:00Z","wordCount":16,"comment":"Dr. Hegazin was so kind, compassionate, and treated my issues with the utmost care and skill.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706708589,"surveyKey":"9685049619","source":"PG Survey- MD","mentionTime":"2025-08-21T05:00:00Z","wordCount":9,"comment":"Dr. Hegazin was amazing and cannot recommend him more!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706708302,"surveyKey":"9678538487","source":"PG Survey- MD","mentionTime":"2025-08-20T05:00:00Z","wordCount":17,"comment":"Dr Hegazin was absolutely wonderful! He had such a great bedside manner, was knowledgeable, patient and kind.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706707624,"surveyKey":"9644809743","source":"PG Survey- MD","mentionTime":"2025-08-17T05:00:00Z","wordCount":2,"comment":"Very thorough","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706706889,"surveyKey":"9644802864","source":"PG Survey- MD","mentionTime":"2025-08-14T05:00:00Z","wordCount":30,"comment":"Dr. Hegazin was very pleasant. He explained everything he was going to do, did a scope and was very gentle! Would highly recommend him to anyone who wants excellent care.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706705164,"surveyKey":"9604013426","source":"PG Survey- MD","mentionTime":"2025-08-07T05:00:00Z","wordCount":27,"comment":"Dr. Hegazin was excellent. I did not feel rushed and he took time to explain everything clearly and made me feel comfortable. I would highly recommend him.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706701195,"surveyKey":"9484069410","source":"PG Survey- MD","mentionTime":"2025-07-22T05:00:00Z","wordCount":5,"comment":"Very kind, knowledgeable and helpful.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706700206,"surveyKey":"9484066938","source":"PG Survey- MD","mentionTime":"2025-07-17T05:00:00Z","wordCount":14,"comment":"Dr. Hegazin was amazing. Super thorough and attentive to my description of my problem.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706699957,"surveyKey":"9477914464","source":"PG Survey- MD","mentionTime":"2025-07-16T05:00:00Z","wordCount":32,"comment":"Dr. Hegazin is an amazing ENT - I have recommended him to family and friends. His approach to patient care is reassuring, kind, and exactly the doctor you want in your corner!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706699661,"surveyKey":"9451509239","source":"PG Survey- MD","mentionTime":"2025-07-15T05:00:00Z","wordCount":25,"comment":"The service is at a high level, the doctor and the team and staff are very kind and professional, ready to help at any time.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706699236,"surveyKey":"9407222799","source":"PG Survey- MD","mentionTime":"2025-07-12T05:00:00Z","wordCount":31,"comment":"Dr. Hegazin Is an exceptional ENT specialist. Very knowledgeable, patient, and attentive. He explain everything clearly and made me feel completely at ease. Highly recommend for anyone needing expert ENT care!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706699020,"surveyKey":"9451503524","source":"PG Survey- MD","mentionTime":"2025-07-11T05:00:00Z","wordCount":15,"comment":"My wife recommended Dr.Michael.I'm very happy to have him take care my needs.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706698482,"surveyKey":"9413043204","source":"PG Survey- MD","mentionTime":"2025-07-09T05:00:00Z","wordCount":3,"comment":"Great, caring Provider","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768130976,"surveyKey":"9330640886","source":"PG Survey- MD","mentionTime":"2025-06-20T05:00:00Z","wordCount":14,"comment":"Dr is very caring. He sits and listens to my concerns and addresses them","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768131591,"surveyKey":"9313579093","source":"PG Survey- MD","mentionTime":"2025-06-18T05:00:00Z","wordCount":17,"comment":"Dr. Hegazin was amazing!! Wonderful Dr.& awesome person!! I got lucky!! Staff was also the best","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768131736,"surveyKey":"9274917310","source":"PG Survey- MD","mentionTime":"2025-06-17T05:00:00Z","wordCount":7,"comment":"Great experience! I felt heard and understood.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768133135,"surveyKey":"9274918561","source":"PG Survey- MD","mentionTime":"2025-06-11T05:00:00Z","wordCount":16,"comment":"Dr. Hegazin is very professional and informative. Highly recommended to anyone looking for an Otolaryngology (ENT).","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768135083,"surveyKey":"9221868082","source":"PG Survey- MD","mentionTime":"2025-06-03T05:00:00Z","wordCount":69,"comment":"Dr. Hegazin was a life saver to me. After 3 stressful trips to the E\/R, he visited me, put me at ease and assured me I'll be fine and he would help me. He is very grounded, speaks to you on your level, cordial, and attentive. I am extremely confident with him. He will go out of his way to help you. I have found my new ENT.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768138394,"surveyKey":"9152014938","source":"PG Survey- MD","mentionTime":"2025-05-22T05:00:00Z","wordCount":2,"comment":"Absolutely wonderful!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768139529,"surveyKey":"9120944754","source":"PG Survey- MD","mentionTime":"2025-05-17T05:00:00Z","wordCount":14,"comment":"Dr. Hegazin really care about his pt and I really appreciate that about him.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768142209,"surveyKey":"9054890207","source":"PG Survey- MD","mentionTime":"2025-05-06T05:00:00Z","wordCount":2,"comment":"Very good","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768143016,"surveyKey":"9033619380","source":"PG Survey- MD","mentionTime":"2025-05-02T05:00:00Z","wordCount":23,"comment":"Dr. Hegazin was concerned about my illness and had an appointment for me quickly. He was kind & took care of the problem.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768145271,"surveyKey":"8949497072","source":"PG Survey- MD","mentionTime":"2025-04-23T05:00:00Z","wordCount":29,"comment":"He is a doctor who listens! He takes time to understand what is the issue and explain in language the patient can understand. He is excellent in making diagnosis.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768146804,"surveyKey":"8943540646","source":"PG Survey- MD","mentionTime":"2025-04-17T05:00:00Z","wordCount":24,"comment":"Dr. Hegazin was an amazing care provider. I appreciated his caring manner and full explanations of what was happening during the appointment. Exceptional experience.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768147125,"surveyKey":"8937111467","source":"PG Survey- MD","mentionTime":"2025-04-16T05:00:00Z","wordCount":23,"comment":"I was able to get an appointment right away and as a first time patient was very impressed by the Doctor and staff.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768148546,"surveyKey":"8869815512","source":"PG Survey- MD","mentionTime":"2025-04-10T05:00:00Z","wordCount":6,"comment":"Dr Hegezin is a great doctor.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768149846,"surveyKey":"8861865302","source":"PG Survey- MD","mentionTime":"2025-04-04T05:00:00Z","wordCount":15,"comment":"My wife recommend DR: Michael Hegazin to me,very good doctor happy to have him!!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768150423,"surveyKey":"8848961629","source":"PG Survey- MD","mentionTime":"2025-04-02T05:00:00Z","wordCount":17,"comment":"Amazing bedside manner. He calmed me down and reassured me that he can help solve the problem","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768151149,"surveyKey":"8824553810","source":"PG Survey- MD","mentionTime":"2025-03-29T05:00:00Z","wordCount":19,"comment":"The staff was so Kind and Dr. Hegazin took his time answered and explaining all my questions. Great appointment!!!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768151613,"surveyKey":"8803491926","source":"PG Survey- MD","mentionTime":"2025-03-27T05:00:00Z","wordCount":10,"comment":"Dr Hegazin is a very kind, caring, and professional doctor.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768152695,"surveyKey":"8767346269","source":"PG Survey- MD","mentionTime":"2025-03-22T05:00:00Z","wordCount":28,"comment":"Dr Hezagin was amazing. He is thorough and incredibly kind. He listened and examined all of my concerns. He is personable and I will certainly refer to him","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768156079,"surveyKey":"8677009829","source":"PG Survey- MD","mentionTime":"2025-03-08T05:00:00Z","wordCount":31,"comment":"We have seen Dr. Hegizin twice now for my son and he is a very nice, knowledgeable doctor and really takes his time with his patients. I would highly recommend him!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768156375,"surveyKey":"8683147512","source":"PG Survey- MD","mentionTime":"2025-03-07T05:00:00Z","wordCount":13,"comment":"Dr. Hegazin is highly recommended and is extremely personable and easy to understand.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768157478,"surveyKey":"8640730147","source":"PG Survey- MD","mentionTime":"2025-03-03T05:00:00Z","wordCount":5,"comment":"Excellent, very knowledgeable,very respectful","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768160996,"surveyKey":"8588203346","source":"PG Survey- MD","mentionTime":"2025-02-20T05:00:00Z","wordCount":28,"comment":"Dr. Hegazin explains things in a way that is easy to understand. He is very professional, knowledgable and got the job done with a very gentle, caring touch.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768160993,"surveyKey":"8556301853","source":"PG Survey- MD","mentionTime":"2025-02-20T05:00:00Z","wordCount":6,"comment":"He provided explanation about the procedure.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768161207,"surveyKey":"8549443940","source":"PG Survey- MD","mentionTime":"2025-02-19T05:00:00Z","wordCount":11,"comment":"I still don't feel like I really know what is wrong.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":3}},{"id":1768161471,"surveyKey":"8573266066","source":"PG Survey- MD","mentionTime":"2025-02-18T05:00:00Z","wordCount":14,"comment":"Excellent doctor. Very attentive, takes time to address all concerns about my my health","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768162348,"surveyKey":"8494432724","source":"PG Survey- MD","mentionTime":"2025-02-15T05:00:00Z","wordCount":1,"comment":"Excellent","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768162653,"surveyKey":"8549450833","source":"PG Survey- MD","mentionTime":"2025-02-14T05:00:00Z","wordCount":28,"comment":"Dr. Hegazin was delightful! He listened to and addressed my concerns while thoroughly explaining everything in a way that's easy to understand. I enjoyed my visit with him.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768163016,"surveyKey":"8534778952","source":"PG Survey- MD","mentionTime":"2025-02-13T05:00:00Z","wordCount":10,"comment":"He was great very thorough. Took his time explained everything.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768163620,"surveyKey":"8525929097","source":"PG Survey- MD","mentionTime":"2025-02-11T05:00:00Z","wordCount":4,"comment":"Professional and thorough care","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768164200,"surveyKey":"8508460241","source":"PG Survey- MD","mentionTime":"2025-02-08T05:00:00Z","wordCount":7,"comment":"Kind helpful understands my particular medical problems","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768164967,"surveyKey":"8494431039","source":"PG Survey- MD","mentionTime":"2025-02-06T05:00:00Z","wordCount":11,"comment":"Doctor was kind and took care to listen to my problem.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768167293,"surveyKey":"8409516824","source":"PG Survey- MD","mentionTime":"2025-01-29T05:00:00Z","wordCount":30,"comment":"My trip was fast and efficient, and they even listened to me when I declined a covid test, reminding them they had just given me one themselves a week ago.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1768167596,"surveyKey":"8431848145","source":"PG Survey- MD","mentionTime":"2025-01-28T05:00:00Z","wordCount":4,"comment":"Attentive and very understanding","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768171054,"surveyKey":"8368391434","source":"PG Survey- MD","mentionTime":"2025-01-17T05:00:00Z","wordCount":5,"comment":"Very kind, respectful and informative.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768171669,"surveyKey":"8353993526","source":"PG Survey- MD","mentionTime":"2025-01-15T05:00:00Z","wordCount":69,"comment":"One lady at the front desk was a bit rude but everyone else was amazing! Dr. Hegazin was great at listening to my concerns and trying to help me find a solution. This appointment was a second opinion because I felt like the first doctor brushed me off and didn't help. Dr. Hegazin made me feel completely opposite and helped me to feel at ease and find a solution!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768171663,"surveyKey":"8353993012","source":"PG Survey- MD","mentionTime":"2025-01-15T05:00:00Z","wordCount":24,"comment":"Both front staff and Dr himself were very courteous and friendly. Also be respectful of my time which is a huge plus for me.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768172811,"surveyKey":"8330679071","source":"PG Survey- MD","mentionTime":"2025-01-11T05:00:00Z","wordCount":13,"comment":"Absolutely wonderful experience. All my needs were met including a very thorough exam.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768173464,"surveyKey":"8318716265","source":"PG Survey- MD","mentionTime":"2025-01-09T05:00:00Z","wordCount":14,"comment":"He is very comforting about the process and provides good explanations along the way","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768173449,"surveyKey":"8318709914","source":"PG Survey- MD","mentionTime":"2025-01-09T05:00:00Z","wordCount":4,"comment":"Very knowledgeable and caring.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768173438,"surveyKey":"8264911547","source":"PG Survey- MD","mentionTime":"2025-01-09T05:00:00Z","wordCount":4,"comment":"Very good and professional","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768173760,"surveyKey":"8222166816","source":"PG Survey- MD","mentionTime":"2025-01-08T05:00:00Z","wordCount":17,"comment":"I had a wonderful experience with Dr. Hegazin, he communicated well and made me feel very comfortable.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768173946,"surveyKey":"8303179988","source":"PG Survey- MD","mentionTime":"2025-01-07T05:00:00Z","wordCount":21,"comment":"He was very gracious and friendly. He even apologized for being late. He was careful with the treatment of my ears.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768174173,"surveyKey":"8271382535","source":"PG Survey- MD","mentionTime":"2025-01-06T05:00:00Z","wordCount":36,"comment":"Caring and calm and spent time to answer questions. I had been having trouble finding a provider to listen to my needs and he quickly and efficiently figured out the problem and gave me a plan.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768174986,"surveyKey":"8271383361","source":"PG Survey- MD","mentionTime":"2025-01-01T05:00:00Z","wordCount":10,"comment":"He had a warm approach and he was very attentive","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1552462471,"surveyKey":"8064529264","source":"PG Survey- MD","mentionTime":"2024-11-27T05:00:00Z","wordCount":5,"comment":"Thorough, gentle and very caring","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1552464565,"surveyKey":"8025145595","source":"PG Survey- MD","mentionTime":"2024-11-22T05:00:00Z","wordCount":15,"comment":"I received stellar care. From the front desk, medical assistant, nurses, doctor, everyone was great!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1552464805,"surveyKey":"8025130392","source":"PG Survey- MD","mentionTime":"2024-11-21T05:00:00Z","wordCount":4,"comment":"Kind, gentle and informative.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}}]

[{"id":1809661603,"surveyKey":"10810450542","source":"PG Survey- MD","mentionTime":"2026-02-26T05:00:00Z","wordCount":4,"comment":"Great doctor and staff","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809664348,"surveyKey":"10753338587","source":"PG Survey- MD","mentionTime":"2026-02-19T05:00:00Z","wordCount":2,"comment":"Very good.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303139,"surveyKey":"10455038186","source":"PG Survey- MD","mentionTime":"2026-01-04T05:00:00Z","wordCount":7,"comment":"Great visit. Efficient, seems thorough. Good communication.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757554484,"surveyKey":"10257108990","source":"PG Survey- MD","mentionTime":"2025-11-26T05:00:00Z","wordCount":14,"comment":"Excellent care, thorough explanation of surgery and recovery as well as clear pre-op requirements","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768124871,"surveyKey":"9851438170","source":"PG Survey- MD","mentionTime":"2025-09-19T05:00:00Z","wordCount":13,"comment":"I thank the Doctor & staff, I was treated very well. Leo K","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706706803,"surveyKey":"9644803190","source":"PG Survey- MD","mentionTime":"2025-08-14T05:00:00Z","wordCount":4,"comment":"Compassionate, kind, intelligent, calm","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768126693,"surveyKey":"9589844675","source":"PG Survey- MD","mentionTime":"2025-08-05T05:00:00Z","wordCount":23,"comment":"I am very grateful for Dr Kosik excellent surgical skills. She is very caring and compassionate. I feel very confident in her care","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768133454,"surveyKey":"9266555220","source":"PG Survey- MD","mentionTime":"2025-06-10T05:00:00Z","wordCount":2,"comment":"Great service","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768140043,"surveyKey":"9114872911","source":"PG Survey- MD","mentionTime":"2025-05-15T05:00:00Z","wordCount":56,"comment":"Dr. Kosek was very caring understanding and listened to everything I had to say - it has been a long time since I've been to a Doctor Who took the time to hear everything I was coming in for and my fear and thoughts- she made me feel at ease and explained all the possible outcomes.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768141723,"surveyKey":"9054888888","source":"PG Survey- MD","mentionTime":"2025-05-08T05:00:00Z","wordCount":25,"comment":"Dr Kosik is a very caring and kind physician. Her skills as a surgeon are excellent. I couldn't be happier with the care I received","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768154930,"surveyKey":"8721957136","source":"PG Survey- MD","mentionTime":"2025-03-13T05:00:00Z","wordCount":24,"comment":"I always appreciate the care I receive from Dr Kosik. She's takes time to explain test results and the plan for my ongoing care.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768156379,"surveyKey":"8683146503","source":"PG Survey- MD","mentionTime":"2025-03-07T05:00:00Z","wordCount":31,"comment":"Dr.Michelle Kosik really made me feel comfortable due to the fact that I'm an old retired tradesman who has always had a Male doctor.She's really good at her job.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768160623,"surveyKey":"8594609275","source":"PG Survey- MD","mentionTime":"2025-02-21T05:00:00Z","wordCount":18,"comment":"She's very open and honest and when you say what you want she gives you reasons she agrees","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768161519,"surveyKey":"8541556861","source":"PG Survey- MD","mentionTime":"2025-02-18T05:00:00Z","wordCount":29,"comment":"Michelle Kosik's team in her office and in the operating room work great together. Would definitely recommend to other patients of Edward's Elmhurst Hospital\/Elmhurst Memorial Hospital\/Endeavor Health.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768161713,"surveyKey":"8525928581","source":"PG Survey- MD","mentionTime":"2025-02-17T05:00:00Z","wordCount":9,"comment":"She was very pleasant and compassionate about my situation.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768171305,"surveyKey":"8360498380","source":"PG Survey- MD","mentionTime":"2025-01-16T05:00:00Z","wordCount":8,"comment":"She was kind and made me feel comfortable","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}}]

[{"id":1809660945,"surveyKey":"10774860810","source":"PG Survey- MD","mentionTime":"2026-02-27T05:00:00Z","wordCount":25,"comment":"Dr. Moo Young was very nice, knowledgeable and took the time to explain everything to me step by step. She made me feel at ease.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809661418,"surveyKey":"10811698831","source":"PG Survey- MD","mentionTime":"2026-02-26T05:00:00Z","wordCount":24,"comment":"Dr. Moo-Young is easy to talk to, thorough, professional, and compassionate. She validated my concerns and explained next steps in easy to understand details.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809661857,"surveyKey":"10761929102","source":"PG Survey- MD","mentionTime":"2026-02-25T05:00:00Z","wordCount":9,"comment":"Very well informed team, very helpful, caring and understanding.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809663058,"surveyKey":"10774844012","source":"PG Survey- MD","mentionTime":"2026-02-22T05:00:00Z","wordCount":17,"comment":"Never have I had a doctor take the time to inform me of anything like she did.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809668557,"surveyKey":"10670654543","source":"PG Survey- MD","mentionTime":"2026-02-07T05:00:00Z","wordCount":14,"comment":"Dr Moo Young is wonderful. Thorough, She truly cares that patients understand their care.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809669521,"surveyKey":"10680332388","source":"PG Survey- MD","mentionTime":"2026-02-05T05:00:00Z","wordCount":45,"comment":"Provider was very informative, taking the necessary time to fully explain ultra sound images, what medical issues\/concerns were going on and what the biopsy procedure would entail. Really put forth an effort to make sure I was well informed and understood what was happening.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809669501,"surveyKey":"10680300670","source":"PG Survey- MD","mentionTime":"2026-02-05T05:00:00Z","wordCount":16,"comment":"I was impressed with Dr Moo Young explaining everything I need to know about upcoming surgery","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809669467,"surveyKey":"10630765538","source":"PG Survey- MD","mentionTime":"2026-02-05T05:00:00Z","wordCount":32,"comment":"My initial visit was extremely informative. Dr Moo Young made me feel very comfortable so I was able to really absorb all the information she provided. Looking forward to my next visit.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1809669822,"surveyKey":"10670685762","source":"PG Survey- MD","mentionTime":"2026-02-04T05:00:00Z","wordCount":26,"comment":"I had a great experience seeing Dr. Moo Young. One of the best physician I ever seen. Thank you so much for being an excellent doctor !","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792310887,"surveyKey":"10636583698","source":"PG Survey- MD","mentionTime":"2026-01-30T05:00:00Z","wordCount":8,"comment":"Great teams and it felt like I mattered.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792310525,"surveyKey":"10630766674","source":"PG Survey- MD","mentionTime":"2026-01-29T05:00:00Z","wordCount":3,"comment":"Very good care.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792310486,"surveyKey":"10575190968","source":"PG Survey- MD","mentionTime":"2026-01-29T05:00:00Z","wordCount":28,"comment":"Doctor TRICIA is extremely nice doctor and I love how she explain my case in a very simple way that any patient can understand easily. She is amazing !!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792310506,"surveyKey":"10616341639","source":"PG Survey- MD","mentionTime":"2026-01-29T05:00:00Z","wordCount":48,"comment":"Dr Tricia Moo-Young make a great impression on me. She explain every detail of the surgery I need, why it's no an option to avoid it, how is the whole procedure step by step. I need to add this: the doctor Moo-Young's nurse [\u2026] was also so professional.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792310507,"surveyKey":"10623831058","source":"PG Survey- MD","mentionTime":"2026-01-29T05:00:00Z","wordCount":38,"comment":"Thank you for taking the time and effort to inform me about the status of my thyroid condition. Both the nurse and Dr. Moo-Young were very kind, thoughtful and caring to help me feel comfortable about accepting nodules.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792309109,"surveyKey":"10600670352","source":"PG Survey- MD","mentionTime":"2026-01-24T05:00:00Z","wordCount":17,"comment":"All the staff who served me were friendly and answered my questions that I wanted to know.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792307985,"surveyKey":"10560661629","source":"PG Survey- MD","mentionTime":"2026-01-21T05:00:00Z","wordCount":9,"comment":"Explained everything in a very comprehensive way. Great doctor","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792306746,"surveyKey":"10510283709","source":"PG Survey- MD","mentionTime":"2026-01-17T05:00:00Z","wordCount":25,"comment":"Dr Moo-Young is an exceptional doctor. She takes the time to explain and listen something that is quite rare today. I would highly recommend her.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303429,"surveyKey":"10489256912","source":"PG Survey- MD","mentionTime":"2026-01-06T05:00:00Z","wordCount":32,"comment":"Outstanding! I've had a lot of issues over the years and never has there been such a thorough explanation (with graphics!) of an upcoming procedure as that given by Dr. Moo-Young.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1792303118,"surveyKey":"10429910952","source":"PG Survey- MD","mentionTime":"2026-01-04T05:00:00Z","wordCount":32,"comment":"Both Dr. Moo-Young and her nurse were outstanding! Her nurse went above and beyond to ease my anxiety and provide support. Dr. Moo-Young was not only skilled, but very empathetic and compassionate.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118145,"surveyKey":"10462869298","source":"PG Survey- MD","mentionTime":"2025-12-31T05:00:00Z","wordCount":2,"comment":"Very Good","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118138,"surveyKey":"10462865104","source":"PG Survey- MD","mentionTime":"2025-12-31T05:00:00Z","wordCount":18,"comment":"I so appreciate Moo-Young's expertise and the help from her team. I trust her with my health issues!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768118638,"surveyKey":"10394364209","source":"PG Survey- MD","mentionTime":"2025-12-28T05:00:00Z","wordCount":9,"comment":"She was very kind and answered all my questions.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768119195,"surveyKey":"10422370874","source":"PG Survey- MD","mentionTime":"2025-12-23T05:00:00Z","wordCount":66,"comment":"Team was awesome and explained the process as well as what to expect. My appointment was for biopsy and I was very nervous. Both the nurse and the doctor was very thorough and reassuring. Especially appreciated Dr Moo-Young's handwritten notes and drawings as she talked me through what to expect and what would happen based on results. One of my best medical experiences. Thank you team!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768119614,"surveyKey":"10387339855","source":"PG Survey- MD","mentionTime":"2025-12-21T05:00:00Z","wordCount":3,"comment":"Thank you all","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768123777,"surveyKey":"10295154703","source":"PG Survey- MD","mentionTime":"2025-12-04T05:00:00Z","wordCount":50,"comment":"DR MOO YOUNG TEAM WAS EXCELLENT.Everything was explained very clearly of what to do after surgeryWant to thank the teamwhat they did for me cause I feel so much better now I'm telling everyone how well I was taken care of.Thank you so much!!!!Happy Holidays to all.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757555911,"surveyKey":"10229872510","source":"PG Survey- MD","mentionTime":"2025-11-20T05:00:00Z","wordCount":4,"comment":"Dr. Moo-Young is wonderful.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1757560466,"surveyKey":"10102190203","source":"PG Survey- MD","mentionTime":"2025-11-02T05:00:00Z","wordCount":19,"comment":"Explains things thoroughly in a way that people who are not clinicians can understand. Very easy to talk to.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739516899,"surveyKey":"10007797703","source":"PG Survey- MD","mentionTime":"2025-10-17T05:00:00Z","wordCount":12,"comment":"Dr. Young-More Is very thorough and willing to listen to patients concerns.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1739518007,"surveyKey":"9999687186","source":"PG Survey- MD","mentionTime":"2025-10-14T05:00:00Z","wordCount":7,"comment":"The doctor was very thorough and informative.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706705622,"surveyKey":"9576782284","source":"PG Survey- MD","mentionTime":"2025-08-09T05:00:00Z","wordCount":22,"comment":"Showed major concern for my understanding the outcome of the ultrasound, drawing pictures while Dr Moo-Young offered a lot of information, too....","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706704657,"surveyKey":"9558927797","source":"PG Survey- MD","mentionTime":"2025-08-06T05:00:00Z","wordCount":13,"comment":"The front desk, nurses, MA's and of course the doctor were all wonderful.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706704103,"surveyKey":"9551426062","source":"PG Survey- MD","mentionTime":"2025-08-03T05:00:00Z","wordCount":11,"comment":"Dr is great, but was very distracted at this particular appointment","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706703602,"surveyKey":"9558900252","source":"PG Survey- MD","mentionTime":"2025-08-01T05:00:00Z","wordCount":44,"comment":"My care provider explained everything about the process clearly and they even put the information in the format of a visual diagram so that I can gain a better understanding about what was being discussed. They were very helpful and treated me with kindness.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1706702995,"surveyKey":"9541053081","source":"PG Survey- MD","mentionTime":"2025-07-30T05:00:00Z","wordCount":17,"comment":"Spent time explaining my condition to me. Prescribed tests to diagnose disease. So far seems very through.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":4}},{"id":1706702330,"surveyKey":"9541052263","source":"PG Survey- MD","mentionTime":"2025-07-27T05:00:00Z","wordCount":43,"comment":"Dr. Moo Young is a gem!! I have had a lot of doctors but none as thorough, kind and informative as she was! She took 45 minutes to explain what was happening to me and what my options were, complete with a diagram.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768129367,"surveyKey":"9369844820","source":"PG Survey- MD","mentionTime":"2025-06-26T05:00:00Z","wordCount":5,"comment":"The whole team is Fantastic!!!!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768130605,"surveyKey":"9315987512","source":"PG Survey- MD","mentionTime":"2025-06-21T05:00:00Z","wordCount":22,"comment":"She was above and beyond being communicating she explains it well and taught me a lot. I would recommend her to anybody.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768134858,"surveyKey":"9234538230","source":"PG Survey- MD","mentionTime":"2025-06-04T05:00:00Z","wordCount":7,"comment":"Excellent in every way including all staff!","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768137262,"surveyKey":"9171513124","source":"PG Survey- MD","mentionTime":"2025-05-27T05:00:00Z","wordCount":16,"comment":"Dr. Moo Young is not only a wonderful surgeon, but also a very nice, caring person.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768138787,"surveyKey":"9145869229","source":"PG Survey- MD","mentionTime":"2025-05-20T05:00:00Z","wordCount":25,"comment":"Dr Moo -Young has always been very compassionate and understanding. She takes time to answer questions I may have and explains medical terms very well.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768143222,"surveyKey":"9012779333","source":"PG Survey- MD","mentionTime":"2025-05-01T05:00:00Z","wordCount":15,"comment":"Doctor and her nurses were very informative and friendly. All my questions were answered respectfully","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768148178,"surveyKey":"8909035254","source":"PG Survey- MD","mentionTime":"2025-04-11T05:00:00Z","wordCount":8,"comment":"Superb, thorough and clear explanation of my thyroid.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768154611,"surveyKey":"8684069498","source":"PG Survey- MD","mentionTime":"2025-03-14T05:00:00Z","wordCount":9,"comment":"Great explanation of the medical background and recommended procedure.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768154876,"surveyKey":"8708261537","source":"PG Survey- MD","mentionTime":"2025-03-13T05:00:00Z","wordCount":16,"comment":"The staff, nurses, assistants and doctor were all concerned, helpful and informative and provided future guidelines.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768154870,"surveyKey":"8708288827","source":"PG Survey- MD","mentionTime":"2025-03-13T05:00:00Z","wordCount":36,"comment":"Dr. Moo-Yooung is an excellent teacher. She helped me understand everything I need to know about what is going on with my parathyroid and the options we have. Her nurse was also very Informative and kind.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}},{"id":1768157924,"surveyKey":"8635335026","source":"PG Survey- MD","mentionTime":"2025-03-01T05:00:00Z","wordCount":58,"comment":"Dr. Moo-Young was tremendous! The clarity and detail in her explanations were so helpful, visual, and interesting. I felt like I won the endocrine surgeon lottery. While my emotions and rational mind were in high gear hearing the news about my surgery, I felt better and learned so much, and I am confident in her understanding and skill.","ratings":[],"overallRating":{"name":"Likelihood to recommend","value":5}}]