Endeavor Health has partnered with DuPage Health Coalition through Endeavor Health’s Community Investment Fund (CIF).
In this partnership, DuPage Health Coalition has expanded their medical debt relief team, providing financial literacy education, helping navigate hospital financial assistance programs, and connecting uninsured and underinsured residents with medical debt relief programs.
“Medical debt fundamentally changes the way that people access healthcare, because they delay care or they defer care,” said Kara Murphy, president of the DuPage Health Coalition. “They’re more afraid of the debt than they are of the disease.”
The coalition’s financial assistance programs have helped reduce their clients’ fear and uncertainty about healthcare and hospitals, said Brenda Chavez, client benefits manager with DuPage Heath Coalition.
The CIF partnership has also allowed the coalition to expand their onsite team that provides financial literacy education and coaching.
“The education piece, that was important for us, for them to know what’s a deductible, what is a copayment, a coinsurance. Things they don’t teach you when you first obtain your insurance,” Chavez said.
“The opportunity to partner with Endeavor [Health] and to launch this project has had a profound impact,” Murphy said. “Now we have a team of four medical debt counselors who are working full time on addressing the needs of these families.”
Learn more about the DuPage Health Coalition.
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