Use the MyEndeavor app to access your health information and manage your care on the go. This guide will help you transition from the NorthShoreConnect app or download MyEndeavor for the first time.
Start using the app
If you already have the NorthShoreConnect app installed and it is not working or is stuck on a loading screen, follow the steps below to install the new MyEndeavor app on your device. No need to worry — your health information is safe and will not be deleted.
Apple iPhone, iPad and Apple Watch (iOS)
- Delete the NorthShoreConnect app from your device. Read how to delete apps from iPhone, iPad or Apple Watch.
- From your device, visit the MyEndeavor app in the Apple App Store.
- Download the MyEndeavor app.
- Sign in using your existing username and password.
Google Android
- Find the NorthShoreConnect app icon on your home screen or in your app list.
- Press and hold the app icon for two seconds.
- Tap Uninstall or drag the icon up to the Uninstall option.
- Select OK to confirm the deletion.
- From your device, visit the MyEndeavor app on the Google Play Store.
- Select Install to download app.
- Sign in using your existing username and password.
Depending on your device settings, the NorthShoreConnect app may update automatically. If it works without issue, you may continue using it.
If you don't already have the NorthShoreConnect app installed on your device, you can download the free MyEndeavor app from the Apple App Store or Google Play Store to manage your care on the go.
Updating or reinstalling the app resets Face ID and biometric sign-in. Sign in with your username and password, then set up Face ID or your device's biometric sign-in again.
Need help with the MyEndeavor app?
For additional tech help and account support, call MyEndeavor Support at (847) 425-3900.
Support is available Monday-Friday from 7 am-5 pm and Saturday-Sunday from 8 am-4 pm.
Transitioning to MyEndeavor
Our patient portals are transitioning to MyEndeavor on different dates. To learn about changes you can expect and view your timeline, please select your patient portal below.
